point of sale...point of sale...
Minicab Services (Colchester) runs a fleet of 100 vehicles. They have always kept up to date with new technologies to improve the efficiency of their opera-
tions and recently they decided to migrate to a cloud-based despatch management system. Their supplier – Cordic – also suggested upgrading their telephone system at the same time. Operations Manager Dave Nicholls says that “we want- ed to improve call handling flexibility so that our oper- ators could take bookings on any of our numbers from any of our offices or even work at home. Cordic recommended us to Yestech and they offered us a free trial of their cloud- based VoIP solution. Their consultant spoke our lan- guage, answered all our questions and he didn’t try to pull the wool over our eyes. We liked the concept and it also became obvious that the Yestech solution would save us money and would pay for itself very quickly. “We went live with the new phone system three months ago and
the process was completely trouble-free. The system does everything as promised and it costs much less to run than our old Avaya machine with its ISDN lines We now have a set of technologies which enables us to work more efficiently and flexibly in response to the relentless competitive pres- sures we are all facing.”
For more information please contact Dave Nicholls at Minicab Services on 01206 578787 or Bill Jackson at Yestech on 0800 524 4293 or see our advert on page 51.
Facing the prospect of having your taxi or private hire licence refused, revoked or suspended can be distressing and can have serious implications for your reputation and income. It is important there- fore that you seek expert legal advice at the earliest opportunity to ensure the best outcome for you. Taxi Defence Barristers are expert barristers with ten
years’ experience in defending the careers and reputation of taxi and private hire drivers, vehicle licence holders and private hire operators. We are regularly instructed by licence holders and new applicants fromall over the country to advise and represent thembefore com- mittees and all levels of courts. We will undertake full case management on your behalf, so you do not have to worry about anything and we will keep you informed on all the aspects of your case. Taxi Defence Barristers are public access barristers which means that you can instruct us to represent you directly without the need to go through a law firm, saving you unnecessary costs. In most cases we can offer clients fixed fees to advise and represent them. Speaking about Taxi Defence Barristers, Mr Mark Bedford recently commented: "After having my taxi badge revoked by Bolsover Dis- trict Council for such a minor offence i.e. speeding points… I contacted Stephen McCaffrey for help. What can I say: fantastic doesn’t describe it enough. Stephen was straight on the case from the word go and to the end of the case. He took on board all the facts from both sides and drafted up a defence case. The company as a whole keptme informed every step of the way and by God they know their rights in taxi law…The results went as they should have from the start I’m back on the road trying to earn a living. “Anybody in any kind of taxi law situation with the local council/court I strongly advise Kings View Chambers.”
If you are facing the prospect of losing your licence or having your licence application refused, call Taxi Defence Barristers on 020 7060 1775 for a free initial consultation or see our advert on page 55.
78 AUGUST 2018
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