..IN THE
NEWS...IN THE NEWS CABBIE TAKING LEGAL ACTION AGAINST
WAKEFIELD COUNCIL OVER LICENCE PLATE ERROR
A taxi driver is taking legal action over claims that a Wakefield Council licensing error left him unable to work. Ishfaq Hussain said the mistake has left him £100s out of pocket after he was issued an out of date licence plate. Mr Hussain applied to have his HC licence renewed earlier this year and a new licence plate was posted to his home but it had an expiry date of February 19, 2023 - four days out of date on arrival. He said: “When I showed it to my operator they spotted the mistake and told me I couldn’t work until it got sorted. By then it was a Friday afternoon and I tried to ring the licensing office but couldn’t get through. It meant I couldn’t work over the weekend which was the
last of the month when a lot of people go out after getting paid.” Mr Hussain has now returned to work after being reissued with a new plate but said he has made a formal complaint against the council and is seeking legal action to recover lost income. Mr Hussain, from Bingley, added: “The council is constantly saying to drivers that they expect us to be professional at all times. It’s only fair that we should be able to expect them to be professional too. “It was a lot of money for me to lose and I will struggle to pay my mortgage this month.” Mr Hussain later received an email from the council’s licensing office stating: “As you have pointed out, the licence was issued with
incorrect dates. This was a genuine mistake as a result of human error. “Although we
try to minimise
mistakes, we process thousands of licences each year and, from time to time, small mistakes are inevitable.” Yasar Ahmed, president of Wakefield Drivers Association, said: “The fact the council can dismiss their incompetence as “human error” highlights the dismissive nature and incompetence cabbies have to face. If we were to make a “human error” mistake, it would be a five-year ban for dishonesty. This is appalling. We have had enough.” Glynn Humphries, the council’s corporate director for com- munities, said: “We are aware of the issue and we are responding in line with our procedures.”
PHTM APRIL 2023
29
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