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ADVERTORIAL


Maintain business operations and keep staff safe during COVID-19


FOR more than a decade, Waste Logics systems have grown and evolved to support all types of waste management companies. During these times, we rec- ognise that businesses are facing new challenges, whether that’s to do with social distancing, managing customer expectations, or providing staff with the ability to work from home.


Waste Logics’ Cloud-based platform provides easy access for users working remotely. Sussex skip-hire firm Rabbit Waste Management Ltd went live with Waste Logics shortly before the lockdown was enforced. Explaining that the platform was still new to the team, Director Dave Ely stated: “The Waste Logics team offered free additional training and were available 24/7 to support us. We were able to have some staff working from home to help keep everyone safe. We also had just gone paperless which made the whole process a lot easier.”


With some staff still working from home, how will your business keep teams and customers connected? Here are some ways that Waste Logics can support you to run an efficient and flexible operation during this time.


Go paperless


Waste Logics helps you to digitise day- to-day processes. A paperless operation removes the need for documents to be passed between customers, drivers and office staff, which subsequently supports social distancing.


This paperless system ranges from driver apps, weighbridge signature capture for annual Duty of Care notes, and email invoicing that provides customers with ac- cess to all the electronic paperwork they need to process the invoice for payment, all from one platform.


Flexibility is enabled when drivers can digitally manage their jobs on mobile devices, removing the need for them to come into the office for details on their next job. Through the Driver App, updates are shared with back-office staff, meaning that customers can be kept up to date on collections.


Let customers self-serve


Rather than calling in and speaking to staff, automate the ordering process by allowing new customers to get a price, book, and pay for their order on your web- site. Waste Logics allows you to customise cut off times for same or next day delivery and lead times on individual sizes so you only receive orders that can be fulfilled.


Existing customers can uti- lise the Customer Dashboard to book in their own orders, get copy invoices, tickets, and recycling reports quickly and easily, reducing the need for customers to call and speak to a member of the team.


The Waste


Logics team offered free additional training and were available 24/7 to support us. We were able to have some staff working from home to help keep everyone safe. We also had just gone paperless which made the whole process a lot easier.”


There are more plenty more features for you to make use of with Waste Logics, including electronic signatures for annual Duty of Care notes, email marketing, and accounting integrations. Get in touch, we’d be happy to tell you more.


Call us for a demo


Although these times are trying for all of us, we hope to bring some semblance of normality to your day-to-day life in the weeks and months to come. We continue to process over 300,000 services a day for our customers, and our dedicated team of waste management experts remain available to you at the end of a laptop and a mobile phone.


For more information, please contact Waste Logics Software: 0330 120 0721 info@wastelogics.com


www.wastelogics.com 29

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