which the effects and merits may rub off on users. It is a good idea to send regu- lar updates to users whether this be in a specific library group or commun ity, offer misinformation ‘clinics’ or ‘library help- desks’ in which users can access library staff. Research shows that misinformation often affects specific groups such as those from a lower socio-economic background. Access to correct facts should be a given, and it is a human rights issue.
4. Make it interactive
Information literacy programs should be interactive. It may be a good idea to simulate “false stories” and ask users what specific emotions they provoke. This could also be a good idea to then reveal the true context and nature of a story or picture, just to illustrate again how easy it is to be manipulated.
Encouraging users to think of their specific fears, and suggesting how algo- rithms could use this to reinforce biases. Cultivating a safe space where dialogue is respectful and open-minded helps to break down the vacuum that the online world can foster for many people.
5. Educate users on the laws around misinformation and how they can activate companies and individuals to not spread misinformation
As misinformation is a significantly new threat, users should be aware of the specific laws and regulations which are in place to protect people from harmful effects of misinformation. The Artificial Intelligence Act EU Law has specific guid- ance in place to protect users from what could be negative consequences of AI. Similarly, the Online Safety and Media Regulation Act in Ireland introduces a specific complaints mechanism which empowers users to engage with the act under the umbrella of encountering “harmful online content”. There are further regulations and guidance on AI and misinformation, and it is a good idea to provide users with a list of their rights as citizens under the law to access the truth and lobby social media companies to ensure access to truthful information.
6. Explain fact checking on social media
Fact checking is one of the most signifi- cant armours users can utilise to combat misinformation online. Empowering users with the principals of fact checking and how they can participate can help users to navigate rife misinformation particularly on platforms such as X. However, users should also be made aware just because fact checking is absent, it doesn’t necessar- ily mean that the information is incorrect.
7. Arm users with tools which they can bring home, download, so they can navigate a world in which misinfor- mation is growing especially with AI The battle for unbiased, correct infor- mation is everywhere at all times. Social media has emblazoned many users with a complete lack of accountability for their posts – therefore informed, knowledgea- ble citizens are crucial to combating this threat. The modern information literacy program should be responsive and inno- vative. Ideas could include introducing ‘Ask a librarian’ fact checking service whether in person or online, or specific displays within a library space outlining resources and strategies to combat mis- information can help users to navigate a world in which misinformation is rife. IP
Spring 2025
INFORMATION PROFESSIONAL 41
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