MULTISITE CERTIFICATION


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Security teams, along with the individual sites, have embraced the requirements, and we’ve been supported in the process by SGS and by TAPA EMEA’s Standards Team.


So, how will FSR Multisite enable you to accelerate your FSR certification programme?


Many of our customers are TAPA EMEA members, so they understand the importance and benefits it brings. Our involvement with TAPA and the FSR certification programme is becoming more important as it gives synergies with the DPDgroup UK ISO27001 IT Security and AEO approvals we also hold. We talk about TAPA’s FSR to our external approval bodies for both of these, as many of the requirements are the same.


How do you promote your TAPA Standards certifications to customers?


We have a Security section on the DPD UK public website that highlights our TAPA EMEA membership and which provides information about the benefits it brings to DPDgroup UK. Our Sales team collateral includes the same information, so every potential customer has


the assurance that we’re serious about keeping their products safe and secure whilst in our care.


Why is FSR Multisite so appealing?


The multisite certification rationalises our TAPA FSR approvals and allows us to manage our time a lot better. It gives us the benefit of the Central Function audits annually, which has never been done before.


There are some cost benefits but the assurance of having an external assessment of our central processes is a big benefit.


How easy have you found the multisite certification process?


If we had been new to TAPA and didn’t have other external approvals that work in the same way, we would have struggled. It presented some challenges but the DPD Quality and


The FSR Multisite option will allow us to add the 15 new sites we opened in 2019 and last year in one go, rather than booking an individual site assessment with our audit provider, SGS. As more businesses look for TAPA Security Standards’ approvals, the availability of independent auditing assessors is reducing, so, if we still continued with a single site approval approach, based on the number of depots we have, we’d have over 2 months of assessments every 3 years if all sites were approved in the same year.


FSR Multisite gives us the flexibility of adopting the same approach as we move forwards in the coming years, where we will build new depots, carry out the FSR assessment using our trained staff, and then add them to our multisite certificate once validated by SGS and TAPA EMEA.


In your opinion, how will FSR Multisite support the growth of TAPA’s FSR Standard across the EMEA region?


We welcome the multisite option as it is in line with other external approvals we hold within DPDgroup (ISO9001, ISO14001). These other approvals follow the same process of Central Function process and procedure checks, followed by sampling of a number of approved sites. We’re hoping that more businesses will see the value in using this option.


DPD’s new £150m state-of-the-art parcel hub in Hinckley, Leicestershire, with its giant 276,454 sq ft footprint and 39 acre site, is one of the facilities covered by its FSR Multisite certification. The new hub, DPD’s fifth in the UK, is its most secure and technologically advanced hub, incorporating over 300 security cameras.


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