DRIVERS TOSTAY


THAT GET YOUR BEST


KPIS


USING METRICS TO REDUCE


DRIVER TURNOVER 16 A CHIEVE MORE


D


uring my time working in the trucking world before joining McLeod seven years ago, one of my roles was driver recruiter. I spoke to lots of


drivers and asked them what made them decide to leave their current position and look for work elsewhere. Over and over again I heard them say that they had been lied to - “The managers didn’t deliver what they promised they would.” If you break your promises to drivers - or if they perceive that you’ve broken your promises - you lose their trust, and there’s a good chance they’ll decide to move on.


That’s why I think it’s good to consider a new form of KPIs— Kept Promise Indicators. These KPIs are


numbers that help you


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