Flight Attendant
• Coordinating with and performing duties as assigned by the pilot in command and lead flight attendant
• Training annually on aircraft-specific emergency training, hazmat recognition, CRM and critical surface wing contamination, as well as other operation and regulatory required topics
• Following all company policies and procedures
• Providing emergency medical assistance for passengers when required
• Conducting pre-flight aircraft procedures and ensuring that all emergency equipment, galley and cabin management equipment is ready for flight
• Maintaining order and cleanliness in the cabin at all times
• Ensuring passenger briefing is in compliance
• Ensuring that prior to taxi, all carry-on items are secured and that passengers have fastened their seat belts and shoulder harnesses, (if installed)
• Communicating to the pilot in command that the cabin is secured and ready for departure
• Preparing passengers and cabin for arrival in compliance with the flight operations manual
• Cleaning, restocking and maintaining the aircraft and advising the pilot in command of any cabin discrepancies
• Providing excellent customer service to passengers • Planning menus and ordering catering
Flight attendants should maintain the same flight and duty limitations as the flight deck crew in order to manage fatigue properly.
31 Aviation Basics
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