Training Tip By Chris Crew


It’s Not Just How We Train, It’s How They Learn


that outlines what the training is and what results can be expected once it’s complete. Keep it brief but comprehensive. Use humor wherever possible, keep your energy up, and make eye con- tact. An informative, entertain- ing, and/or engaging intro should appeal to all types of learners, providing you keep it SHORT. Fire up your PowerPoint


and back it up with handouts (for visual learners). As you go through each slide, briefly stop and discuss what you just presented and invite members to ask questions or com- ment (this should engage the audi- tory learner). At the end of the presenta-


best results. In this article, I’d like to elaborate on the differ- ent types of learners and what business owners can do to make sure they are reaching all mem- bers of their team. Each of us has a learning pro-


P


reviously, we covered the different types of training and how to conduct them for the


“How do we effectively conduct trainings


that reach the different types of learners?” The answer is simply to incorporate ele- ments of each approach into your training


so that it resonates with your entire group, regardless of how they learn.


cess that works best for us. This doesn’t mean that we can only respond to one method of learning. It simply means that to best absorb information, it should be presented to us in a certain way. The three most common types of


learners found in the workplace are: 1) The auditory learner is one who can learn best from verbal communication,


both listening and asking questions. 2) The visual learner can watch a Pow-


erPoint presentation or glance at a hand- out and be all set.


16 JULY/AUGUST 2023 3) The kinesthetic (or tactile) learner


learns best by doing. At this point you may be thinking, “How


do we effectively conduct trainings that reach the different types of learners?” The answer is simply to incorporate elements of each approach into your training so that it resonates with your entire group, regardless of how they learn. Here is an example using a proactive


training scenario: You need to help your office team improve close rates on appoint- ments. Start with a verbal introduction


After selling his successful, multi- locational electrical business, Chris dedicated himself to training and coaching those in the plumbing, electrical, and HVAC trades. As president of The Blue Collar Success Group, Chris continues to share his knowledge and passion for accelerating the path of success for home service companies. You can reach Chris at thebluecollarsuccessgroup.com.


tion, briefly recap and follow up with role play. This will reach not only the kinesthetic learner, but also will reinforce the training for the visual and auditory learn- ers. Make sure your kinesthetic learners know that you can stop by their desks to further train them in their daily environment. Unlocking each individual’s


learning potential will give them the confidence boost they need to set your business up for success. With aspects of each training tailored just for them, it won’t take long before every one of your team is right on target.


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