Eamonn Eaton of Eaton Consulting then hosted a Hotspot session where six speakers showcased their experiences of learning best practice, going in depth into how different solutions were designed, implemented and branded to maximize adoption and integration into their organisations’ language and culture. The session both gave L&D professionals a peek into the future, and provided a reminder of how far our industry has evolved over the past few years.


Elements of Agile 15-minute stand ups - Thesemeetings occur every day and are so quick you typically don’t have time to sit down. Keep these very short and to the point – get yourself and your team oriented for the day.


Kanban – Use a white board, or online equivalent, to detail tasks and who is responsible for completing them.


30min showcase – Showcases what have was produced after a two week sprint, a prototype or solution for the user.


Retro-engineer the learning. After each sprint, you have to have a retrospective and name a couple of things that went well, couple of things that could be done better and what must be implemented during the next sprint.


Delivering theMessage Branding –


times that are coming, when you're trying to attract talent, compete and stand out, we've never beenmore transparent, so we need to ensure our story has its roots in the ground and is carried all the way through that company.”


Leaders throughout history told one big story around themselves that


people followed. Cilian Fennell, Stillwater Communications


He categorised stories into six types:Who amI, why amI here, my vision, values in action, teaching, and I know what you’re thinking. Cilian delved into how people and learners view themselves in the world, basing his talk on the work of Joseph Campbell, a devotee of psychologist Carl Jung. Campbell laid out the basic narrative pattern of all stories in the world in his 1949master work, The HeroWith a Thousand Faces. Cillian explained that the traditional story begins in the ordinary world, transporting the hero to another world after receiving a call to action. The hero endures trials and victories and losses before returning as a saviour. This simple process is the basis of almost every story ever told and can be utilised to harness maximumpotential of staff within organisations, unifying them in a call to action, and sharing information that is easily memorable. In a corporate setting, storytelling is an idea expressed - people do not think in data - they think in stories.


Nikki O’Hanlon and Ashley Kenny, Bank of Ireland’s Learning Exchange


Evaluation andmetrics – Marc Giles, Aer Lingus Gamification – Tina Forrester, Blizzard Entertainment VR/AR –


John Mulreid, FBD Insurances Social Learning – Dorothy Carey, Accenture


Storytelling, one of the oldest forms of information sharing, can be used as a vehicle for transformation. After lunch, Cilian Fennell of Stillwater Communications delivered amasterclass on the power and impact of stories. Cilian urged delegates to tell their unique stories, emphasising that stories ARE the brand.Wemust generate authentic stories and share themwith our customers. Leaders should consider: “How do Imake you want to followme?” instead of commanding or just saying “you should followme.”


“All the great leaders throughout history told one big story around themselves that people followed becausemost people want to follow,most people want to be part of a story that encompasses them, that welcomes them,make them feel belonged.


“But somebodymust write that story, someone has to invent that story, or else it's written for us, and you'll find yourself in someone else's story. As leaders in those organisations in the


Netting it all out The day wrapped with a presentation fromTowards Maturity’s Jane Daly on the transformation curve. High performing learning organisations founded with a “clarity of purpose” provide a holistic people experience, have a thriving ecosystem, are agile, supply digital infrastructure, promote continual engagement and generate intelligent decisionmaking. Progressing thematurity level of an L&D organisation is not a straightforward, linear process. It follows an S-curve that optimises training, taking control, letting go and sharing responsibility. Their research shows that 91%of employees surveyed found collaboration with teammates as essential to contributing to the overall success of the business. Leveraging teamworking in learning solutions brings benefits to all. The business landscape has evolved inmodern Ireland. Thought leaders and seniormanagement agree that L&D functions forma critical component of our increasingly digitised and globalised world, fuelling growth with agility, resilience and diversity of thought. As an industry, we canmake those positive changes in our respective organisations through our shared passion for learning, personal development and growth.


Stories should never be long, Ernest Hemingway's favourite story consisted of six words: “For sale. Baby shoes.


Never worn.” Cilian Fennell, Stillwater Communications


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