CONVERSATION INTELLIGENCE How to Become a Master of Virtual Selling


Virtual selling is here to stay. Are you ready? You have new obstacles to overcome and new skills to master. Mastering Virtual Selling: Orchestrating Sales Success is your all-in-one guide to competing in a virtual world. Learn how to nurture prospects, share information, conduct demos, and host meetings without the benefit of being in person. With proven methodologies, actionable best practices, and relatable anecdotes, this book will motivate, educate, and inspire you.


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Test Your Virtual Selling Know-How


Are you a virtual selling expert? Answer these true-or-false questions to find out! 1. T or F:


2. T or F: 3. T or F: 4. T or F:


Just 20% of B2B buyers surveyed in 2020 said they hoped to return to in-person sales. (pages 4-7)


“Virtual selling doesn’t equal a Zoom call.” (pages 4-7) Onboarding approaches haven’t changed since 1995. (pages 8-9)


It’s best not to share a meeting agenda before a virtual sales meeting in case the buyer cancels. (pages 10-11)


5. T or F: A digital sales room is a store where electronics are sold. (pages 12-13) 6. T or F:


Practice on video is a technique coaches can use to improve seller behavior. (pages 16-19)


7. T or F:


Being able to hear the voice of the customer is one benefit of Conversation Intelligence. (pages 20-21)


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