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enter the reactionary zone where the thought process and logical decision making are discarded. You shift from stress to distress. You move into survival mode and self-preservation takes control. Have you ever touched an electrical wire and reacted so fast that you hit yourself? That’s your adrenal system taking over. If you continued to touch the wire, which is rather stupid, you would eventually beat yourself up. We need some stimulation in our life to remain vital but not so much to where it becomes detrimental. The distressed brain doesn’t work well.


Each human is unique and we react


diff erently to stressful situations. What one person takes in stride can cause another to experience a meltdown. How stressful do you think an air traffi c controller job is? It’s hours of boredom and routine interrupted by moments of sheer terror. I couldn’t imagine doing that job. I also couldn’t imagine sitting at a desk and doing accounts receivable work all day as my head would be hitting the desk every two minutes. Tedium is also stressful if you are used to activity.


MANAGING STRESS How does an air traffi c controller or someone in accounts receivable manage the stress? The key is within training, experience and an individual propensity to cope. In other words, being prepared reduces stress. What level of stress would you have doing something without being trained compared to being well versed on the subject? How stressed were you the fi rst time you did something? How about the tenth time? It was a lot less stressful the tenth time, wasn’t it? Then we have the individual factor where all the training and experience doesn’t help in reducing stress. Some individuals are more vulnerable to high-stress situations and do not handle it well.


We all have a stress level that is optimal for our performance but there is a tipping point where we move from being very capable to a breakdown of abilities very quickly. This is called the Yerkes-Dodson Law. It is after that tipping point


that our cognitive and decision- making abilities are at their lowest. It’s probably at that same point where clear, logical decision making is required to be its sharpest. This adds to the stressful situation and we enter the death spiral.


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