NEWS
compliance and required by FBOs (fixed base operations) to comply with the ATA 103 specification, Standard for Jet Fuel Quality at Airports. According to Ed Sabata, Duncan Aviation’s line services trainer and quality assurance specialist in Lincoln, NE, FBOs have limited resources capable of handling all required calibrations. “Because there are so few calibration labs capable of handling numerous calibration specialties, it is not unusual for FBOs to send tools to multiple locations, experiencing several weeks of downtime.” Sabata went on to say the in-house calibration lab at Duncan Aviation has been a huge benefit in keeping all of Duncan Aviation’s fuel trucks and fuel farms at all four of its FBO locations ATA 103-compliant. Duncan Aviation’s calibration services uses NIST
traceable standards to calibrate measuring and test equipment, including the following tools needed to maintain airport fuel trucks and fuel farms according to military compliance and to Sections 2.1.11 and 3.4.3(e) of the ATA 103:
BAT_QtrPg_HM_ad.pdf 5/3/15 3:27:57 PM
• master hydrometers • hydrometers • multimeters • torque wrenches • conductivity meters • fuel truck and fuel farm master fuel gauges FBOs can expect tools returned within two weeks of being received with a calibration certificate. Duncan Aviation will maintain certificates on file in case a replacement is needed. The company also offers a tracking service to notify all customers when calibrations are coming due to assist them in maintaining compliance to the calibration requirements of ATA 103. For more information call Duncan Aviation Calibrations Services at 402.479.1698 or visit
https://www.duncanaviation.aero/ services/specialized-services/index to download the Duncan Aviation Calibrations Fact Sheet.
TRAXXALL WELCOMES INDUSTRY EXPERT TO
SENIOR MANAGEMENT TEAM TRAXXALL, a business-aviation maintenance management partner, announces that Roy Gioconda has joined the TRAXXALL team as vice president of Customer Success. As an industry veteran and proven leader with an exceptional knowledge of maintenance tracking, Gioconda’s mandate is to ensure that TRAXXALL’s customers derive maximum value from its system and service, guaranteeing that TRAXXALL delivers a flawless customer experience, with the goal that existing customers recommend it to fellow aircraft operators. “We are very pleased to welcome Roy to the TRAXXALL team,” says Mark Steinbeck, president, TRAXXALL. “Few people in our industry have Roy’s experience in maintenance tracking and expertise in quality assurance, customer support and product development. Furthermore, having served as a director of maintenance on more than one occasion, Roy has exceptional insight into the challenges faced by our customers on a daily basis.” “As we continue to grow our share of the market, customer satisfaction is more important than ever. With Roy in this new role, we are confident that our customers’ needs and preferences will be understood clearly and acted upon efficiently,” adds Steinbeck. Prior to joining TRAXXALL, Gioconda served
as director of Service Quality Assurance at CAMP Systems. Gioconda spent about nine years at CAMP in several senior customer-support and field-service roles. He also acted as director of maintenance at Guardian Jet and Jet Logistics, as well as director of Quality at
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DOMmagazine.com | aug 2019
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