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Contents


6 Living legend Catey award-winner Michel Roux on memories of Le Gavroche now the revered restaurant has closed its doors


8 Work in progress How hospitality leaders are mapping out their people plan for 2024


14 London calling The Mandarin Oriental Mayfair brings its brand of Eastern luxury and plans for another hotel to the capital


18 Clean and green Why an in-house laundry creates control over sustainable linens


23 The Cateys 2024 All the winners from the night and their fantastic achievements


14 23 6


content you will find on thecaterer.com into a special celebratory supplement that also features all of the winners of the hospitality industry’s biggest awards. Alongside an interview with Lifetime


W


Achievement Award winner Michel Roux we feature analysis of our Business Lead- ers survey, focusing on people issues and the solutions leading operators are find- ing to their staffing pressures. And, of course, as we have just recog-


nised the best and brightest individuals and brands from across the UK’s restau- rant, hotel, foodservice and pub and bar sectors, we include full details on what makes them so special. The Cateys are a benchmark for excel-


The 2024 Cateys sponsors and partners


lence and every individual and operator going home with an award should be applauded for their efforts. The awards celebrate all that is exceptional about the hospitality sector and we were delighted to be back at Grosvenor House to honour the standard bearers in the industry. Winning a Catey marks the pinnacle of a career in hospitality and this year there were 23 new entrants to that exclusive club. All of this year’s winners have been nominated and recognised by their peers, with more than 100 expert judges select- ing our outstanding shortlist. I would like to thank all of the judges


for giving up their time to support the Cateys, as well as all those who have nominated their peers and colleagues. I’d also like to thank all of our spon- sors, including headline sponsor P&O Cruises, without whom the awards simply wouldn’t be possible, plus every- one who has helped make the Cateys such a special event.


James Stagg Editor


Content team If you have a news story, contact: news@thecaterer.com


elcome to a special Cateys 2024 edition of The Caterer. We have compiled a selection of the


James Stagg Editor


james.stagg@thecaterer.com 07790 192369


Caroline Baldwin Deputy editor


caroline.baldwin@thecaterer.com 07584 429280


Sophie Witts News editor


sophie.witts@thecaterer.com 07786 223325


Jungmin Seo


Senior Reporter jungmin.seo@thecaterer.com 07715 237557


Production Production editor Kirsty Utting Art editor Emma Winton Digital content manager – hospitality Maria Mellor


The Caterer events Head of events Martha Allardyce Other contacts Senior marketing manager Meredith Pistulka Marketing manager Daisy Smith Marketing co-ordinator Lauren Boland Commercial director Rob Adam Sales manager Cheryl Townsend Account director Tanya Read UK CEO Stuart Parish Group CEO Duncan Horton Chairman Clive Jacobs


www.thecaterer.com July 2024 | The Caterer | 3


Clare Nicholls


Products and suppliers reporter clare.nicholls@thecaterer.com 07933 519 593


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