NEWS YOU CAN USE CRUISE
Regent reveals raft of Alaska experiences Regent Seven Seas Cruises has unveiled new experiences on its Alaskan sailings in 2020. Experiences on board include Alaskan folk singing, history talks and cuisine demonstrations, while on land guests can opt for community-led excursions with Go Local Tours to learn about destinations from a local’s perspective.
rssc.com
Carnival and Royal to build St Lucia terminal Carnival Corporation and Royal Caribbean Cruises are to build a new cruise terminal in Saint Lucia. The world’s two biggest cruise lines have formed a joint venture to both manage and operate the current cruise pier and terminal facilities at the Port of Castries and design, finance, build and operate a new cruise port at Vieux Fort in the south part of the Caribbean island.
stlucia.org
Celebrity Apex to sail out of Southampton Agents can book customers on a northern Europe cruise with Celebrity Cruises on Celebrity Apex’s debut mini-season in Europe from Southampton. A 10-night Northern Europe Capital Cities cruise with an overnight stay in Oslo, departing on April 23, 2020, costs from £1,999 per person in an Ocean View Stateroom.
celebritycruises.co.uk
Royal’s new learning modules ‘take no more than five minutes’
Royal Caribbean unveils new Learn agent training platform
Benjamin Coren
Royal Caribbean’s new travel agent training platform is now live. Te platform, called Learn (Learn Everything About
Royal Now), provides UK and Irish agents with Royal Caribbean content and training modules for each market. Te cruise line said it will update the “continuously
evolving” platform with new content every month. Te platform will provide agents with vodcasts [video
podcasts] and video tutorials as well as user-generated content from fellow agents. Royal Caribbean said the platform will use “artificial
intelligence and intuitive learning” to provide a “bespoke, personalised learning journey tailored to each agent to best accommodate their learning style”. It will also provide content specific to retail, call
centres and homeworkers. Martin MacKinnon, Royal Caribbean’s sales director for the UK and Ireland, said: “We’re aware of how pressed for time our agent partners can be, so Learn takes a micro approach to learning with each module,
“Learn offers a personalised learning journey tailored to each agent”
taking no more than five minutes to complete.” Te platform can be accessed via Club Royal and
links to Club Rewards, enabling agents to access rewards when completing modules. Agents can earn extra rewards, experiences, ship visits and seminars at sea. Future Club Rewards events and ‘earning
accelerators’ can be unlocked by completing modules. MacKinnon added:“Our team will continue to work
closely with our agent partners to derive new content off the back of research done with agent panel groups in addition to research done by our training team.” Learn can be accessed via desktop, smartphone or
tablet, and also via the Club Rewards marketing toolkit. To join Club Rewards, agents need to complete
the We are Royal module. Existing members will see a pop-up for the platform when they next log in.
myclubroyal.co.uk
A-Rosa reveals images of family cabins for upcoming ship
Te first rendering of new family cabins to feature on a new A-Rosa River Cruises vessel has been released. Te cabins will provide
accommodation for five people on the ship, due to enter service
26 31 OCTOBER 2019
on the Rhine in spring 2021. Each will feature a double bed,
sofa bed and two bunk beds. Tere will also be a play area,
a bathroom with shower and two sinks, and a separate toilet. Other family features include
a separate children’s pool and an area for families in the restaurant. Te ship will also feature 119
standard balcony cabins, with a separate living area, seven suites and two accessible-use cabins.
arosa-cruises.com
travelweekly.co.uk
How A-Rosa’s new family cabins will look
DISCOVER MORE ARE YOU READY TO LEARN?
LEARN (Learn Everything About Royal Now!) is Royal Caribbean’s brand-new UK/Ireland learning platform – developed in conjunction with YOU, our trade partners.
LEARNing that helps increase your sales and your REWARDS!
Complete LEARN modules to access EXTRA REWARDS, MONEY-CAN’T-BUY EXPERIENCES, SHIP VISITS and SEMINARS AT SEA!
Come LEARN with Royal Caribbean!
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