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18
travelweekly.co.uk 25 October 2018
ALISTAIR MCLEAN Dorking Travel, High Street, Dorking, Surrey
QUOTE OF THE
WEEK
Westoe Travel @westoetravel Thank you to Aled Jones and Penny Smith for showing their support for @chloeandliam24t at the #ATAS_travel conference in Birmingham
“What people are looking for is a 24/7 travel agent online that anticipates all of their needs. Consumers are
leaning to businesses that offer them this.”
EOIN CAHILL, travel account manager, Google › Broadway Conference report, page 14
4883 Senior account manager Lisa Gaskell 4805
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4830 4864 Group events manager Helen Bush 4887 4849
Good luck with your new travel venture, Ling
Story: New travel agency hopes to drive custom through PR stunts and video clips of movie plane crashes Welcome to the world of travel, Ling. You will find it will be a lot different from selling car rental. One tip for you: keep up with current affairs. Many destination countries keep moving the goalposts with their visa requirements, health advice, terror alerts and so on. Good luck with your new adventure. PATRICK DOYLE
Ryanair crew’s photo had a message to tell
Story: Sleeping crew photo was faked, says Ryanair The message still stands. Although the image was not real, it was simply there to ensure there was traction behind their message. CITIXEN
TWEETS THIS WEEK
Hats off to Heathrow for biometric plan
Story: Heathrow reveals £50m plan to speed up travel Seamless passage through airports must be a vision for the industry and biometric technology is fundamental to it. Well done, Heathrow. DAVID TARSH
Lakh Hayer @lakh_hayer (Honeymoon Dreams) A proper Punjabi Birmingham welcome to #ATAS_travel @travelweekly
BIRMINGHAM, OCTOBER 22
Daniel Gathercole @gather100 (First Class Holidays) Really enjoyed listening to Wendy Wu today, so much charisma and passion #ATAS_travel
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LETTER OF THE
TALK BACK WHAT YOU’RE SAYING THIS WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
WEEK Well done for speaking out, Alistair
Story: Trade raises fears ‘get-rich-quick groups threaten agents’ honour’ At last someone from the UK industry has spoken out about the potential damage being done by these multi-level marketing/pyramid-style schemes from the US. These ventures have tried to become part of the UK travel industry while
knowingly selling travel without Abta or Atol to unsuspecting clients. Well done, Alistair Rowland (pictured) for highlighting, at Abta’s Travel
Convention in Seville, the dangers of recruiting thousands of people with no travel experience by offering empty promises and not vetting them. Working in the industry is not only about selling holidays.
There is far more to it, and that is where a reputable travel agent will always know what to do. We all love this wonderful industry but it has changed so much over the past couple of decades, and our experience is paramount in dealing with anything that is thrown at us! JENNY JACKSON, Your Luxury Travel Guru
PICTURE: ARIF GARDNER
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