success was the relationships Dixon and his colleagues already enjoyed with hoteliers. These ties formed the foundations of the new business, plus new contracts, even prompting the Corinthia hotel group in Malta to invest. The hotel’s been a shareholder for 28 years. To get the business off the
ground, they bought three-branch travel agency Atkins Travel. “We wanted something with an income to keep us going,” says Dixon, who focused on establishing a programme to Malta, the Canaries and Madeira.
Exciting times
Trading started on January 9, 1989, and by the spring Prestige’s first rocures ere out n te first year, te coany sold olidays t as ecitin ut tere were times when my wife Cheri, who worked in the business, also ored te ole eeend dont think we even slept!” jokes Dixon. Nevertheless, the trade had to be persuaded that the new boy on the block was worth a go. He admits: “That was the
difficult it, iressin on aents we were a solid, experienced group of people who were really Cadogan under another name.” The focus was on growing the
operator’s destination portfolio, which it did, adding Bermuda a ala, aorca te sles of cilly and te talian laes e tins aency, eanile, as sold in e ost sinificant ilestone
cae in , en anada as introduced ion reeers ad a one call fro an aent d known a long time. He introduced me to Denise Hunn, who had lived in Canada for 12 years and ran another Canada programme.
itin inutes of eetin er, y ife and nodded at eac oter es run our anada programme ever since. “Canada was way off what we’d
done before and a substantial investment – but the best single decision e ade Prestige’s Canada team now comprises 11 staff and the destination accounts for around of te oerators rorae ales to anada for te year to ctoer are u coared it urrently, anada sales are u for Expansion by means of hiring
experienced staff became a cornerstone of the business. Next as roatia, in , after ion met destination expert Julia Berg. t is no resties iest sinle destination. “My role is to see an opportunity and grab it. Croatia was not on my list,” Dixon says. Other new destinations have included icily and ontenero, in , and uerteentura tis year o, years on fro te start,
restie eloys around staff in the UK and overseas, and has a turnoer of around illion
Old-fashioned values
Dixon puts its long-term success down to a sensible business approach. “We’ve never borrowed extensively, and there’s never been a row of BMWs in the car park,” e says n te ood years rofits have gone into the reserves. And we are still very old fashioned.” The initial years were about
survival, but the priority now is futureroofin e ae to loo at what is under pressure, and keep our house going,” he says. While the business began life as
a luxury operator, Dixon now calls it a specialist, boasting in-depth
We’ve never borrowed extensively, and there’s never been a row of BMWs in the car park. In the good years, profits have gone into the reserves. And we are still very old-fashioned
destination knowledge and a range of product, some of it three-star. e secialist ta fits neatly it
its increasing number of historical and cultural tours, escorted by university professors, experts and TV presenters such as Martin Bell, Jon taleton and le olii t is a sector restie as
earmarked for growth but, with so many operators competing, Dixon admits it has its work cut out. “We ae soetin lie deartures this coming year in our escorted tours rorae ust is agents would give us a try.”
Still growing
or , to ar years, restie is expanding again, this time with a tailor-made programme to Australia and New Zealand. As before, the decision followed a meeting with Australian expert Andrew Chapman, former marketing director at Austravel, and David Wickers, travel writer and cofounder of Holidays, ot external consultants to Prestige. Given Europe has become a
tough sell, Dixon believes the move makes sense. “Europe is becoming harder to sell because of high hotel rates and greedy hoteliers in the Canaries over recent years,” he says, having not ruled out other new destinations. The trade remains hugely important, he says, although aent sales no account for of sales, don fro en Prestige started. To mark its anniversary, and
to thank agents and suppliers for their support, Prestige will host a arty for eole at ondons Corinthia Hotel in March. or ion it ill also e a tie
to tae stoc t e reains hands-on, although he allows iself a ore fleile orlife alance roud of at ee achieved,” he says. “Also the fact that we have lasted as long as we have, and staff have stayed with us for a long time.” There’s certainly no chance
Dixon will rest on his laurels. Prestige adds Australia and
New Zealand, page 24 20 December 2018
travelweekly.co.uk13
WITH JOHN DIXON
1. Where are you from? I’m a Shropshire lad with a hint of Welsh.
2. The last book you read? I’ve just re-read John Le Carré’s The Little Drummer Girl. It was much better than the TV series!
3. Favourite holiday destination? I love going on safari to southern Africa, but next year we are heading to South America.
4. What do you enjoy doing while on holiday? My wife and I walk and read a lot, and try to meet as many locals as possible.
5. Any hobbies? I’m not good at hobbies, but classical music, jazz and reading just about qualify.
6. What has been your best experience working in travel? Making Prestige Holidays the great company it is.
7. Which one thing about the industry would you change? I’d like fewer ‘grey’ people and more colourful entrepreneurs who make this industry great.
8. What inspired you to work in travel? A girl I fancied worked in a travel agency – that’s the truth!
9. Which three people in travel would you invite to dinner? The voice of reason Noel Josephides; Carolyn Lodge, because she’s huge fun; and my wife Cheri, a great cook.
10. Which three people not in travel would you invite? Radio 4’s John Humphrys, Ken Clarke MP and Martin Bell, who leads many tours for us so superbly.
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