NEWS TRAVEL WEEKLY BUSINESS CONTINUED FROM THE BACK
achieve planned growth.” Average fares over the 12 months to March fell from £91.11 to £86.65. However, the average Jet2holidays package price remained roughly flat at £617, and revenue in the travel business rose 24% as a result of the increase in passengers. Jet2 carried 1.73 million
package holiday customers in the year, almost half (49%) of the airline’s total passengers and a 42% increase on the previous 12 months. Flight-only bookings hit 3.64 million. The group reported a
“satisfactory start” to the current year and forecast it would hit its profit forecasts “despite considerable uncertainty around Brexit”. Dart Group executive chairman Philip Meeson said: “There remains considerable uncertainty around Brexit negotiations and the effect these could have on our freedom to fly and our customers’ ability to travel. This is unsettling. However, we believe the UK government recognises the importance of aviation services and European countries appreciate the value British tourists bring to their respective countries. We remain confident in the resilience of our leisure travel business in the long term.” Meeson added: “We are
encouraged by the increasing proportion of customers choosing our ‘real package holidays’, which are not easily replicated by non-specialists. More than 41% of our package holidays were sold on an all-inclusive basis.” Jet2 began flying from
Stansted on March 30, bringing its package holidays to the London market for the first time. It is offering 58 routes to Mediterranean and Canary Island destinations from Stansted and Birmingham.
Sabre customers are hit by cybersecurity breach
Ian Taylor
ian.taylor@travelweekly.co.uk
An unknown number of hotels have had customers’ bank card and payment details stolen following a cybersecurity breach at Sabre.
Cyber criminals accessed details
of customers at multiple hotels using Sabre Hospitality Solutions’ SynXis reservations system over the course of seven months to March. Sabre became aware of the breach only at the start of May. Hospitality groups whose
customers’ card data has been compromised include Four Seasons Hotels, Rosewood Hotel Group and Trump Hotels. Four Seasons said information “including cardholder name, card number, expiration date and potentially card security code” had been accessed. Bookings direct with the group were not affected. Sabre revealed last month that
customers of travel management companies and travel agencies could also be affected. But the full extent of the breach is unclear.
EasyJet to use Austrian licence to continue flights
EasyJet has confirmed it will use an Austrian air operating certificate to continue flying between EU member states following Britain’s exit from the European Union.
UK and EU negotiations on
Brexit resumed this week, with talks on a deal on flying rights still months away. An aviation agreement is expected by March 2019, when the UK is due to
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travelweekly.co.uk 20 July 2017
PAYMENT DETAILS: Information such as cardholder name, card number and security code has been accessed
The company operates a global distribution system (GDS) for travel agents and tour operators, as well as reservations systems for airlines and hotels. It first gave notice of the
breach on May 2, saying it was “investigating unauthorised access to payment information…over a seven-month period from August 2016”. The company said it had “notified law enforcement” and engaged a cybersecurity firm. Sabre subsequently announced: “This incident was limited to a subset of bookings. Not all our SHS [SynXis] customers had reservations accessed and… the percentage of reservations
leave. But it is anticipated this will exclude rights for UK airlines to operate intra-EU flights, leaving easyJet needing an EU operating certificate to fulfil almost half its schedule around Europe. EasyJet expects to be awarded
the Austrian licence shortly. The carrier intends to re-register 110 of its aircraft in Austria, but stressed the aircraft won’t move and neither will any UK staff. EasyJet already has 100 aircraft based outside the UK. The airline will become a
pan-European group with three carriers: easyJet UK, easyJet Europe based in Vienna and
accessed varied…Not all reservations included the payment card security code.” It added: “There is no indication
Sabre’s Travel Network and Airline Solutions platforms were affected.” However, the company said: “Some travel management companies and travel agencies who booked travellers may have been affected.” Sabre insisted it had “taken
measures to ensure unauthorised access is no longer possible”. A recent report by US telecoms
giant Verizon described malware attacks as “absolutely rampant” in the hotel sector. Sabre has set up an information site:
sabreconsumernotice.com
EASYJET: Will have airlines based in the UK, Austria and Switzerland
easyJet Switzerland, where the carrier already has an operating certificate.
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