to build on this and continue to really get to know our agent partners. Rest assured, the now famous Citalia Prosecco bike will be there too – it actually has its own diary now, since it has proved so popular!
Q. What are the big product focuses for you? A. As the leading Italian holiday specialist, Citalia covers more areas in Italy than anyone else, from popular destinations to more niche corners of the diverse country. Moving into next year, we will continue to expand on this breadth of product to enhance the Citalia portfolio even
further and offer even greater choice. We
have also recently added a whole host of authentic Italian experiences to our Citalia programme including a range of excursions and tours, events such as opera and sports, as well as multi- centre itinerary suggestions. As we build upon this in the coming year, we will, of course, be keen to showcase and share these new experiences with our agent partners in a number of exciting ways.
Q. What are you doing to help your agent partners? A. We have a dedicated eight-man-strong trade team, which works across Austravel and Citalia. We focus on building
close and personalised partnerships with agents. This is something that is very important to us and at the heart of what we do. With this in mind, the team strives to offer tailor-made support, personalised to each agent’s individual requirements.
Q. What tune will you be listening out for during the fantastic after-party? A. It has to be Proud Mary by Tina every time!
Q. This year’s Northern Ball has a ‘Let’s dance’ theme – what’s your signature dance move?
A. I am queen of the dance-off and will take on any challenge!
Q. Can you give us an idea of what fancy dress you’ll be donning for the big night? A. Our outfits will be themed around the most requested long-haul destination of the moment. As a clue, we are going to look very vibrant.
Q. What would be your message to a travel agent gearing up to attend the Northern Ball for the first time? A. Be prepared for a party like no other and have your dancing shoes at the ready.
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