OPERATOR NEWS YOU CAN USE


Heels on the runway


This summer is flying by (no pun intended). With the end of summer


approaching, we see the beginning of the cycle for next summer, with many of our customers planning early to take advantage of the best prices. Flybe, for example, has


BRAD BENNETTS: ‘The events have far exceeded expectations’


Kuoni to host more face-to-face training


Juliet Dennis juliet.dennis@travelweekly.co.uk


Kuoni is to expand its Worldwide College for travel agents next year after this year’s events exceeded expectations.


The operator relaunched its popular training scheme earlier this summer after a gap of six years. It has held day and evening


events in Manchester, Birmingham and London, training 300 agents on its Indian Ocean programme. Head of trade sales Brad Bennetts said Kuoni plans to extend Worldwide College events to five locations nationwide next year and to cover destinations such as the Far East and the Caribbean with more supplier partners. “The events have far exceeded


expectations,” he said. “The London event booked out


in a week and we had 200 register for 100 places. It’s the biggest investment Kuoni has made in training the trade for several years. “We plan to do the next one after


quarter two next year. We will have more locations and concentrate on day events, which have been more


“It’s the biggest investment Kuoni has made in training the trade for several years”


popular. Agents have been asking [if we’d hold events] in Scotland and the West Country.” Bennetts said Kuoni would continue to focus on face-to-face rather than online training, and may introduce Woldwide College certificates. The operator is particularly keen


to re-engage with agents it has not worked with in recent years. “We want to reach out to new


agents and grow the business,” he added. “It was no surprise that as we opened our own shops, agents got nervous, but they have quickly learnt we are not there to steal their customers.” Training sessions include


breakout sessions and fun elements such as cocktail making. They are followed by an online quiz and prize draw. Six agent winners are


going to the Maldives in September. kuoni.co.uk


GLAM: At the Travel Weekly Agent Achievement Awards


announced its 2018 summer schedule from Liverpool, featuring three routes (Belfast, Isle of Man and Newquay) and offering up to 36 departures a week to destinations across the UK. This coming winter will see EasyJet’s latest destination


– Venice – take off from October 31. We now offer more Italian destinations than ever before. This is fantastico for our customers and tour operator partners! We also have our new routes to Milan and Rome with Blue Air this winter. Super Break’s latest charter is


to find out more. Seats are selling fast so be sure to snap this up for your customers (or yourselves!) I will soon be launching our new trade campaign:


POSTER: Our new trade campaign


‘We Fly LPL First’. It is designed to give the trade a voice as to the reasons they book LPL and examples of the “Faster, Easier, Friendlier” approach ourselves and the Merseyside region as a whole are proud of. Look out for more information and how you can get involved! Finally, a huge ‘well done’ to all the agents who


received an award last month at the AAAs! Thanks for reading, and see you soon.


ICELAND: Fly from LPL to see the Northern Lights with Super Break


drumming up much excitement throughout the trade. Myself and Freya had a fun couple of days in the North West promoting the February 5 departure to Iceland! If you haven’t heard yet, visit the Super Break website


Ashley Louise Morgan, account manager, Liverpool John Lennon Airport trade@liverpoolairport.com t @ashmorgo f Liverpool Airport Trade


17 August 2017 travelweekly.co.uk 23


PICTURE: STEVE DUNLOP


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