Apprentice lands same assessor as agency boss
Juliet Dennis
An agent has been reunited with his apprenticeship teacher after more than a decade after his own shop trainee was allocated the same assessor. Jack Green started his two-year
apprenticeship in-house with Thomas Cook in 2011 and now runs his own two-branch agency, Promenade Travel, in Yorkshire. He has just taken on his second
apprentice, Adam Nicholson, and put him forward for a one-year Level 3 travel consultant apprenticeship through provider AS Training. By chance, Lynn Corr, who taught
Green 14 years ago as one of her first apprentices at Thomas Cook, will also now teach Nicholson, 17. “It was sheer fluke,” said Green.
“I contacted Michelle Van Sprang at AS Training and she said they had a new assessor called Lynn, and that was when it came to light.” When Corr got in touch with
the agency, Green was able to catch up with his old teacher. “We were reminiscing about the
last 14 years,” said Green, adding: “I was one of about 10 in the first cohort of in-house apprentices at Thomas Cook and Lynn delivered the training in person. I got to
Jack Green with apprentice Adam Nicholson; inset: Lynn Corr
know her quite well and when I qualified at Thomas Cook they offered me a permanent job.” Green left Thomas Cook in
2016 to work for Hays Travel as a branch manager and then left a year later to set up his own agency in Bridlington. He opened a second branch, in Filey, in 2022. Corr was recruited by AS Training
as an assessor coach and internal quality assurer in 2024 after working for the Northern Training Academy. She said: “I am delighted to be
back in contact with Jack. He was always a flying star back then at
TravCorp unveils management changes after SHG acquisition
TravCorp Holdings has unveiled a management reshuffle following its acquisition of Specialist Holidays Group. SHG managing director Helen Adamson and TravCorp IT director Dom Leeson will leave the business. Finance director Ross Wehrle will take on the additional role of group chief commercial officer, while Erin Johnson will be group chief marketing officer.
8 16 OCTOBER 2025
Thomas Cook, and by the end of his two years he was more or less doing everything within the store. “He was capable of running an
d by the end of
agency and confident dealing with customers. Anything that came his way he tackled with ease. I feel really proud he has done so well. It gives me a buzz and makes the job worthwhile.” For Green, taking on apprentices
in his branches was a no-brainer after his own positive experience. “Being an apprentice cements
the practical learning on how to sell a holiday into the bigger picture and gives you transferable skills,” he said.
Card spending with agents up 4.2% in September – Barclays
Spending with travel agents in September rose 4.2% year on year and the number of transactions increased by 18.1%, the latest Barclays card data shows. The overall travel category saw annual spending growth of 0.8%, while airline spending declined for the first time in more than four years with a 4.3% dip.
Oceania sales team restructure ‘to deliver clarity’
Oceania Cruises has restructured its UK and Ireland sales team to “deliver greater clarity” and personalisation for trade partners. The seven-strong team will
continue to be led by Louise Craddock, director of sales for the UK and Ireland, with five expanded roles and one new appointment set to join the team. Paul Beale, UK and Ireland
vice-president of sales for both Oceania Cruises and sister line Regent Seven Seas Cruises, said: “I am very fortunate that we have been able to use all the team we have and grow the team. I want two distinct competitive teams fighting for their success with two tenacious leaders. With these changes, we will go from strength to strength.” Beale revealed the line changed
its approach to promotions in June, with regional campaigns now launching every two months. Hailing the move as a “success”, he said it had reduced call waiting times and increased productivity. Meanwhile, pricing for air packages has been “tweaked” to make sure it is “cost-neutral and competitive”. These
changes were spurred by feedback from consumers and agents.
s
Jet2holidays launches Manage My Booking option for agents
Jet2holidays has created a Manage My Booking menu for agents to help them self-serve. The new functionality allows agency partners to update bookings, amend hotels and add or amend holiday extras, as well as obtain documents without having to contact the operator. There is also advice about booking assisted travel, plus promo codes and FAQs.
travelweekly.co.uk
Paul Beale
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