Planning for peaks will be a challenge A NOTE FROM THE EDITOR
The disaster in New Zealand was a reminder this week that, for all the attractions of travel, it is an industry not without risk. Questions will be asked about the circumstances in which 47 tourists
were on New Zealand’s most-active volcano when it erupted. The dignified response of prime minister Jacinda Ardern, who insisted “these questions must be answered”, contrasted somewhat with the political leadership on offer in Britain ahead of Thursday’s general election. There appeared hope that the election would draw a line under some of the uncertainty about Brexit. The pound strengthened as Travel Weekly went to press as polls suggested a Tory majority remains likely, meaning Britain would leave the EU on January 31. However, it would be wise to remain cautious. Even with a clear election result, a formal
withdrawal from the EU at the end of January would mark only the end of the beginning of the leaving process, with negotiations yet to start on future relations between the UK and EU. This year began amid considerable caution among consumers about booking for summer
2019 ahead of a withdrawal date in March. Boris Johnson has made clear that, if re-elected, he would not extend the Brexit transition. But any apparent clarity on Brexit can quickly disappear in a fog of uncertainty, making winding down for Christmas while planning for the peak booking period more challenging than normal.
WHAT LUCY DID THIS WEEK
OAttended the launch of Royal Caribbean’s 2020 wave campaign, focused on extended families
OHad a great meeting with Manchester airport about its plans to engage with the trade next year
Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS Jane Ashton to leave Tui for easyJet
Royal sets up hotlines after NZ tragedy 4 Agents slam CAA for refund delays
4 5
Royal’s TV ads target extended families 6 Advantage unveils turn-of-year campaign 6 Abta LifeLine helps agents at Christmas 8
FRONT COVER
Bethany Brandwood of ArrangeMY Escape on Norwegian Sky page 50
Photo: Steve Hockstein
P&O plans Ionafest; Tobin to step down 10 guest comment
Abta’s John de Vial on Cook fallout 12 The interview
Iain Baillie, Carnival Cruise Line Comment
NEWS YOU CAN USE Product Saga, Jet2, Tui, Enable Holidays
operator 14 Giles Hawke: Elect to boost margins 18
DESTINATIONS accessible travel
Special Assistance: Access airport help 56 asia
Macao: Life beyond the casinos 23
If Only, Travelopia, Football Escapes 24 Saga Stars, Olympic Holidays Gold Medal unveils 10 brochures
FOLLOW US:
travelweekly.co.uk @travelweekly
cruise Hurtigruten, Silversea, Uniworld, CMV 30
26 28
BUSINESS NEWS GSTC Conference 2019, the Azores: Tui beats target; Certification ‘key’
travelweeklyuk 60 Manila snapshot: Not just a stopover 66
FRONTLINE Get Social
Jet2holidays, Elite, Norwegian, APC 33 this week in…
A look back through the archives agent diary
36
Sharon Thompson: Christmas at home 37 competitions
Win a place on Brand USA mega-fam 41 Cover stars Bethany Brandwood
Mystery Shopper Beverley agents set river cruise test
50 54
OTraipsed around my local Christmas tree farm for hours with the kids, looking for the perfect tree. They couldn’t agree!
70
‘Sector must lead sustainability way’ 72 @travelweeklyuk
12 DECEMBER 2019 3
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84
