NEWS


CV Villas property Villa Modi in Split, Croatia


Grecotel Hotels & Resorts


has launched a 24/7 live chat support service to hil« >}inÌà ºVloÃi Ã>lià v>ÃÌiÀ >n` moÀi ivwViinÌlÞ»° The function is available


through the group’s agent >ViLook «>}i] ÀiVoÌil


Trade Support, allowing users to privately message the UK sales team at any time. The initiative has been introduced to streamline communication, provide real-time assistance and


CV Villas launches unbranded website to support agents


Specialist operator CV Villas has released an unbranded website designed to support its travel agent partners. The platform features the operator’s entire portfolio – including its high-end, fully


staffed Above by CV Villas collection – presented without any CV Villas branding or direct calls to action. The website is designed to allow agents to “support clients at every stage of an enquiry, from early-stage inspiration to shortlisting specific villas”, with the option to easily share pages via email or messaging platforms. The brand said the website “directly addresses one of the long-standing challenges


faced by agents across the travel industry” by allowing advisors to showcase the operator’s product to their clients “without the risk of losing commission through independent bookings”. Prior to the launch, CV Villas polled more than 250 travel agents, with 99%


agreeing an unbranded website would be a valuable selling tool. The update came as the operator reported a 20% increase in trade sales in 2025


and revealed that it has expanded its portfolio by adding 60 new properties this year. Senior business development manager Chris Etheridge said: “Supporting our


agent partners has always been central to how we operate. This launch represents a significant investment in the trade and is a direct response to years of feedback. “We wanted to give agents complete confidence when sharing our portfolio,


knowing their client journey remains protected.” cvvillas.com


ÀimoÛi ºVommon L>ÀÀiiÀû >}inÌà v>Vi Ühin wn>liÃin} Lookin}ð Ƃ`ÛiÃoÀà V>n ÕÃi Ìhi ÃiÀÛiVi Ìo >Ãk l>ÃÌ‑minÕÌi or urgent questions, clarify product details or availability, get guidance on ÀiVoÌil VonÌ>VÌà >n` receive fast support to help close sales. The team has pledged to respond º>à µÕiVklÞ >à «oÃÃiLli»° grecotel.com


Caramel, a


Grecotel property in Crete


>ëiÀiÌÀ>ÛilVlÕL°Vo°Õk


JANUARY 2026 ASPIRE 15


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