www.figarodigital.co.uk


INTRO


FIGARO TEAM


Tel: 0207 870 3380 Fax: 0207 226 9588


CONTRIBUTORS AND INTERVIEWS: Jamie Belnikoff / ICM Suranga Chandratillake / blinkx.com Maria Domoslawska / Research Now John Fleming / emarsys Simon Gray / Lateral Group Lauren Hogan / VisitCornwall Kristian Lorenzon / O2 Parry Malm / Adestra Simon Nash / Reading Room Nicolle Pangis / Real Media Group Damian Proctor / Redweb Ralph Risk / Lightspeed Research Henry Smith / Emailvision


Kevin Telford / Callcredit Information Group


Chris Vezey / Sitecore Charles Wiles / VisualDNA


PUBLISHING: Neil Argent


neil.argent@figarodigital.co.uk


EDITORIAL: Jon Fortgang


jon.fortgang@figarodigital.co.uk Emma Robson


emma.robson@figarodigital.co.uk Louisa Plumstead


louisa.plumstead@figarodigital.co.uk


ADVERTISING: Josh Beale


josh.beale@figarodigital.co.uk


CIRCULATION & RESEARCH: Richard De Sousa


richard.desousa@figarodigital.co.uk Shasa Archibald


shasa.archibald@figarodigital.co.uk ISSUE N0.16


DESIGN: WeClick Media Daniel Rawles


daniel@weclickmedia.com


PRINTING: Warners


Published by VHeaven Ltd, 4th Floor, 6 Aztec Row, Berners Road, London, N1 0PW


No part of this publication may be reproduced without the permission of the publishers.


editorial@figarodigital.co.uk advertising@figarodigital.co.uk


JANUARY 2013


The magazine for digital people in brands & agencies


Neil Argent, Publishing Director


neil.argent@figarodigital.co.uk Figaro-Digital


@figaro_digital


WELCOME W


elcome to Issue 16 of Figaro Digital. As we head into 2013, keeping up with the latest developments within digital marketing is a bit like tightrope walking in heels: easier said than done. In this issue we ask experts in email, mobile, social and more for their take on the issues that are going to matter in 2013, and if there’s a common


thread running through their responses, it’s this: everywhere, users are demanding greater personalisation.


   


   


  


THANKS TO: PANCENTRIC DIGITAL URL: HTTP://WWW.PANCENTRIC.COM/


COVER Yan Walton


UX & Creative Director


Lightspeed Research mobile shopping survey, Visit Cornwall, Science Museum, O2 Comment, essays, case studies, interviews, news, research


Issue No.16 - FIGARODIGITAL 03


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