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Leadership is a privilege; it is a privilege to serve your customers, to guide and help develop your subordinates; to build the best foundation for them to excel and take what you have started to an even higher level


you don’t believe you can make a difference. You can, so it’s always best to keep going,” he said.


I’m never off the clock


In 2007, Jensen bought Kenyon from SCI and ownership is shared equally with his vice-chairman, Brandon Jones, who is also his husband. Jones’ experience in HR management is an essential component in the business, while Jensen focuses on the operational side.


He smiles when asked whether he avoids bringing work home. “There is no work/life balance for me with Kenyon. I’m never off the clock.”


That said, when he does find some spare time, it is filled with activities that offer distractions from work. The list includes scuba diving, cycling, riding trails on his motorbike, and spending time on his boat.


Sitting back and relaxing – one day


During the pandemic, Jensen has been based at his home in Key West, Florida, but he is keen to return to the UK. Looking ahead, he is planning the company’s future with typical military precision.


“I don’t want my life to be defined just by my job. Over time, Brandon and I aim to phase ourselves out of the business so we won’t have to be there on a day-to-day basis. I’m now thinking of the next 20 to 30 years – when I don’t plan to be at my desk all the time.”


Crisis management: five essentials


• Acknowledge that disasters can happen – don’t keep your head in the sand. • Be ready to respond quickly. • Take control of your response – realise you might not be able to control the crisis. • Think about the consequences – base decisions on taking care of your business and its people. • Don’t be driven by what your next set of business results might look like.


Robert A. Jensen


businessmag.co.uk JULY/AUGUST 2021


15


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