WHERE BBT READERS SHARE VIEWS AND EXPERIENCES
HAVE YOUR SAY
FURTHER PROTECTIONISM SO THE EU is following the US lead on creating a truly protectionist agenda. [EU plans to tackle unfair competition from foreign rivals]. Ultimately this leads to higher prices, lower standards and slower growth. It reflects the European economic outlook generally.
Closer integration translates into stagnation in the end and we can see the trend playing out currently.
Thank goodness the UK will no longer be an active part of a system that tries to smother progress.
(Via BBT Website)
BREXIT CONFIDENCE FOR ALL THE HYSTERIA around Brexit it’s refreshing to hear comments like this from an economist [Business leaders should be ‘more optimistic’ about Brexit]. Working for a large global firm it causes concern that the message we get from our company’s leaders differs from what we read in the press. I agree with the comments
from the economist and believe that more positive thinking – a united front from businesses getting behind what deal the government is trying to get – will improve business confidence which is essential for potential investments.
It seems the government
has realised that no deal is now a bad deal and hopefully all parties can try and stay united as in business we are all pursuing the same end goal.
(Via BBT website)
BUYINGBUSINESSTRAVEL.COM BBTWEETS
Travel tweeters: follow us on @BBT_online and @TravelbizPaul
@MasonRose
Insights into Gen Y from @SaraRooney_: “surrounded by consumer ratings, which they value above personal recommendations” #NextGen #AdvConf17
@ChrisPouney
Hotel rate loading errors cost money. At what stage do you use the power of the contract to enforce? Great discussion #ctf2017 #biztravel
@thomasnewcombe #GTMCconf17 @montie says it’s a “great shame” we don’t have a government obsessed with technology and tech literacy of govt is ‘dire’
@scotlibdems
Disappointing to see Scot Gov pressing ahead with reckless plans to cut Air Passenger Duty
@geoffallwright
No new runway Lib Dem pledge…That’s very forward thinking! Air travel globally will grow massively in the next 30 years. So the UK will stand still and watch then
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GDS SURCHARGING MAYBE MR WAIT should ascertain the real cost of GDS segment fees per passenger per segment before he comments. [GTMC boss attacks airlines over GDS fees]. The main object of NDC is to have a modern connectivity technology standard with the idea that airlines can deliver rich content via the GDS and reach through to their customers, and provide the same level of service to customers as if dealing direct. The GDS business model is flawed, whereby they have sophisticated technology and have to pay their customers to use it. And GDS is a treadmill they cannot get off. Why don’t the agency associations come out and tell the truth about their reliance financially on GDS kickbacks. (Via BBT website)
LEGACY V LOW-COST THERE USED TO BE a clear distinction in the aviation market. If you wanted a low-cost carrier ticket, you had to book direct with the supplier, outside of the global distribution system (GDS) used by business travel bookers. And you’d get nothing in the way of frills on board the flight. In contrast, scheduled carriers were only available to business bookers through the GDS, and provided a full-service experience with no additional charges. Cut to 2017, and it would seem that we have arrived at a point of near parity, with services becoming increasingly homogenised across the market. Over the
years, the scheduled carriers have eroded their core offerings of all-inclusive fares, while budget airlines have tried to add value into their services (for a fee), in order to mimic the experiences provided by their competitors. So the key changes are: airline content is more accessible than ever, unbundling is the new norm, the cabin experience is converging and there are full- service deals across the board. It would seem to be the right time to stop thinking of scheduled and low-cost airlines as inherently different, and accept them all as carriers operating in the domestic and European market.
(Corrie Long via LinkedIn)
RATES/AVAILABILITY I’M A HOTELIER and I am curious about a couple of things from this article [Businesses risk higher hotel costs due to rate loading errors]. What tests for this report were done; what was the definition of an incorrect rate? There are many reasons for a negotiated rate not being visible in GDS, including no standard rooms available (or whatever room types may have been negotiated), minimum lengths of stay if applicable, NLRA (non last room availability), and probably others. While this study seems to be focused on what is visible, what the traveller may book could create an entirely different set of negotiated rate discussions. Keep this information coming! It is a valuable conversation point between suppliers and buyers. (Via BBT website)
BBT July/August 2017 93
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