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Buying Business Travel Driving change


App-based technology is transforming ground transport


For company travel & meetings buyers July/August 2017


Small talk Your SME guide to building a successful travel programme


Your time to shine Entries are now open for the 2018 Business Travel Awards


#87


July/August 2017 Issue 87


Watchclosely now


Are you prepared for the new data protection regulations?


OFC BBT JULY AUG v2.indd 3 21/06/2017 16:32 REGULARS CONTENTS


8 News Update 21 BBT Forums 22 Databank 26 Tech Talk 28 Buyer’s guide 30 Travel buyer Q&A 32 Analysis 40 Interview 43 According to Amon 44 Westminster Watch 46 Ask the Experts 48 Mystery Buyer 90 Destination: Las Vegas 93 Yourspace 94 Reviews 97 Guest Column 98 Movers & Shakers 98 GTMC & ACTE Columns 101 Legal 102 Diary of Events 102 ITM Update


FEATURES 36


Business Travel Awards 2018 Now open for entries


50


Technology game-changers What’s behind the hype?


55


Data protection Now’s the time to get ready


for the new regulations 58


A question of size How SMEs can build an


effective travel programme 62


Winning on points Changes to hotel loyalty


schemes – what’s the impact? 70


Ground transport Technology is changing the taxi


and chauffeur car sector 79


Africa: clear for take-off Will new Open Skies legislation


transform travel in Africa? 84


Look East... Eastern Europe special


report: latest developments in air, hotels and more


50


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