Cover story – advertising feature


Putting people first: why partnership is the future of social care


Rhian Bulmer, chief partnerships officer at Radar Healthcare, discusses why Radar Healthcare is not just about the software – it is about forming connections and building relationships.


In social care, every moment matters. But when you are operating under pressure, navigating increasing complexity, and facing higher expectations than ever before, how can you ensure that care remains exactly where it should be – at the heart of everything? At Radar Healthcare, we believe the


answer lies in people. Not just the people receiving care, but the people delivering it – and crucially, how they are supported through partnership and technology that truly works for them. “Social care is always going to be about


people connecting with people, but we must work smarter. The demand for social care, as we know, is increasing year on year and the number of people to deliver it is not growing at the same pace. So, we must consider the smart use of technology and how to solve issues without being afraid. We need to move forward gently and help everyone understand what can be achieved.” Radar Healthcare care group partner Erica Pryce


A partnership that puts people first Radar Healthcare was never meant to be ‘just’ a system. From the beginning, we have been about building relationships – not just software. That is because we understand that social care is not driven by data or dashboards alone. It is driven by people working together. And when those connections are supported in the right way, the impact can be significant.


What sets us apart is not just what we do – it is how we do it. We work closely with care organisations of all sizes, as a hands-on partner in quality improvement. We do not stand at arm’s length - we listen, adapt, and evolve alongside the people we support. We understand that adopting new


technology can be daunting. That is why we offer more than implementation - we offer support, reassurance, and ongoing collaboration. We help teams build confidence in their data, in their decisions, and in themselves. “The support, patience and expertise that


I have had from the Radar Healthcare team has been great and always professional and helpful. Weekly meetings, response to emails, availability to assist have all helped to makes this experience a good one.” Capterra review (Radar Healthcare partner)


Co-creation, not just configuration When we say ‘partnership’, we also mean co-creation. Our system is built with our customers – not just for them. From the very first conversation, we ask the right questions: what are your pressures right now? Where do you feel unsupported?


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Volume 10 Issue 6 June 2025 www.thecarehomeenvironment.com


Putting people first: why partnership is the future of social care


Loveday Belgravia: a new


standard in luxury senior living Care Show London review


How does the technology you are using serve – or hinder – your teams on the floor? These insights directly inform how we can not only offer you better support but also develop and evolve our platform. “The Radar Healthcare Team has been


very responsive to our product development suggestions and it’s great to be working collaboratively to help develop the Audits module for both our needs and those of the wider health community.” Lakeside Healthcare Our Community is just one of the many


ways we gather customer feedback. We have a comprehensive ecosystem of support, including a skilled and well-rounded team in partnerships, customer support, and professional services, all dedicated to helping our partners achieve their goals. “The customer service has been brilliant.


From our first conversation about Radar Healthcare to our regular catchups with our Project Manager, we have been listened to and supported. Everyone we have spoken to has been very dedicated and passionate about helping us get the most out of the system.” Kisimul Group


Technology that does not get in the way Let us be honest – introducing new technology in social care can often feel overwhelming. With so many options on the market, it is hard to know what truly works or what is right for your organisation. And too often, technology adds extra steps to already busy, time-pressured routines instead of making things easier. That is why Radar Healthcare focuses on


reducing admin, simplifying processes, and giving providers confidence that everything


www.thecarehomeenvironment.com June 2025


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