Cover story – advertising feature


Care that works: the strength of supportive networks


Aligning compliance with real human support makes a lasting difference in a sector where trust and consistency are crucial. Here, Sinead Finnerty, head of brand and digital marketing at Beaucare, explains how taking a people-first approach to compliance ensures safe, consistent care


In the fast-paced, emotionally charged world of care, success is built on people and partnerships – not just on systems and regulations. At Beaucare, we believe that partnerships truly matter in care. Our approach blends technical expertise with a responsive, human-centred ethos, ensuring customers feel supported and understood.


A trusted partner in care Beaucare has a trusted 30 year history with care homes across the UK, not just as a supplier but as a long-term partner in quality, compliance, and operational continuity. We understand the pressures care providers face: stretched budgets, shifting regulations, and the ever-present duty to protect residents’ dignity and safety. These challenges demand more than off-the-shelf solutions. They call for a partner who can respond quickly when needed, think ahead when planning, and communicate effectively with care


providers. That is why our customers value the relationships they build with our team; relationships grounded in reliability, understanding, and shared goals. As one of our long-standing customers


shared: “We’ve been using Beaucare for a number


of years. They understand the service that we deliver. They understand the complexities. The communication is open and transparent. I know I can go to my account managers and say: ‘this is what I need’”. That level of trust does not happen by accident – it is earned, every day, by people who genuinely care.


Our commercial sales director explains: “It’s about offering a personal service, building up trust with our customers. The care of the residents comes first. Ultimately, I always think it could be my mum or grandma in the home and so I’m really mindful of getting products to them as quickly and effectively as we can.”


More than maintenance While our engineers are known for their technical skill, it is their people- first mindset that sets Beaucare apart. Every visit – whether for a routine LOLER (Lifting Operations and Lifting Equipment Regulations) inspection, emergency repair, or a planned installation – is an opportunity to offer continuity to care teams. Beaucare engineers are trained to adapt


to various manufacturers’ equipment and environments, but they are also trained to listen. That listening fosters collaboration, builds trust, and often helps care homes spot issues before they escalate. Our goal


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Volume 10 Issue 7 July 2025 www.thecarehomeenvironment.com


Care that works: the strength of supportive networks


The Applewood: HC-One enjoys the fruits of its success Volatile ingredient prices provide food for thought


is not just to ‘get the job done’, but to leave teams better informed and better prepared for the future.


Here is what one of our long-standing customers had to say: “Maintaining the equipment correctly is absolutely essential. We have to make sure that every service we provide to our residents is done safely. The job we do is unbelievably hard and we can only work with partners who know what we’re doing and help to achieve that.”


Our mission aligns with supporting care teams in delivering safe, consistent care every day.


From reactive to proactive Compliance is often approached as a checklist, something to tick off in the run-up to an inspection. However, it is a cornerstone of quality and resident safety. We help our customers shift from


reactive responses to proactive planning. Our account managers provide regular reminders to keep key equipment such as hoists, slings, and baths, within compliance windows. We also support customers in spotting patterns, scheduling maintenance efficiently, and reducing downtime that can disrupt resident routines. This proactive approach helps care homes avoid unnecessary risks by ensuring equipment is always ready and compliant giving managers the tools to plan with confidence. It also reduces stress on staff, who know that the equipment they rely on will be safe, compliant, and ready when needed. One of our service account managers


explains: www.thecarehomeenvironment.com July 2025


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