STERILE SERVICES
critical that the small, temporary facility kept going to serve the Trust’s operating theatres. Because of the nature of the unit, the equipment didn’t need to be high tech, but it did need to be robust and be proven to be reliable. Based on that criteria we specified Envirogen for the RO, which were already installed across the hospitals site, and Franke’s DEKO washer-disinfectors-dryers, with their proven reliability. “The final scheme was actually the sixth phase of the plans and the one that the Trust team eventually agreed met their operating criteria and budget. As things progressed, we were asked to add in validation, supported maintenance etc. “Once we got to stage of people saying yes, we looked for the appropriate contractors. It’s easier to negotiate a better rate with existing suppliers and contactors to the site than bring a new team. “Envirogen are a well-established RO supplier to the Trust. Likewise, JPS services, who handled the M&E under the direction of technical projects manager Lee Williams. While Audere Medical Services were already contracted for equipment service and commissioning.” Garth added: “I’m really proud of our
reported-fault-to-repair KPI time. It stands at just six hours three minutes, which is incredibly fast. I know Soby is impressed with it. “The unit’s performed so well that theatres didn’t know it was on site for a
while. It’s met everything theatres had thrown at it. Which, I think, is a great compliment to the unit and the hard work of the decontamination team under very trying circumstances.”
Explaining the philosophy of SSD,
Garth said: “Our aim is to make the difficult achievable and to get the job done without any fuss. As a company, we committed to the task. Our approach is always: whatever the problem, we will solve it, but you should give us a budget to work within. We’ll never charge more than the agreed price, so you may have to make compromises. “From the start, we were very clear about who was doing what and who would put it right. In many instances when there were issues, our team at SSD put them right. It’s just part of what we do to keep things moving as smoothly as possible.”
Old-school NHS approach
Garth noted: “Maintenance followed an old- school NHS approach. We ran maintenance on the basis of weekly checks and monitored any deterioration in performance. For example, if a temperature fail was imminent, we had the replacement part on hand, rather than wait for an issue to develop. Likewise, with drainage time. We had a new drain strainer on hand ready to put it in at the next water test. We analysed all the reports and looked for any potential deterioration in performance. “The proof of the pudding is in the eating.
In the six months of the temporary facility being on site, the total number of breakdown callouts is just seven. In fact, we once had someone on site while Soby was on the phone calling to report the problem. “With the Trust using a night shift to meet demand, the unit’s been operating 24/7. The latest received call to an issue was at 23.40pm. Our engineer was on site the next morning, handing the machine back at 7.05am.” Garth added: “Old-school thinking was applied to the wash cycle too. You can either wash quick or wash well. I told the hospital: ‘I can give you a shorter cycle time, but you may then have to reprocess items which fail’. I adjusted the dwell time, which reduced the amount of kit failing to reprocess. “We could have had a quicker throughput but not guaranteed they might need to reprocess. Given the volume that was being thrown at the department, that would have added to the problem. The mantra is: wash it well, not quick.” Garth explained: “What we have learnt is that what the Trust team thought couldn’t be done has been possible. In reality, anything can be achieved. You just need to know what you want.
“When you look at alternatives they were facing, such as taking equipment offsite, using a temporary facility is very cost-effective. Taking instruments offsite for reprocessing can require the purchase of more instruments to cover for time delays in transportation and
Transfer Hatches Transfer Hatches are designed and constructed from a flexible format and offer a range of
operations for the individual user to select their particular requirement from including floor and wall mounted types. Additional features, such as air flushing and 2-way communications systems can be offered as extras if required. Installation options range from free standing to built-in.
Height Adjustable Sinks - Stainless Steel Goldsworth manufacture height adjustable HTM64 compliant single or multiple height adjustable sink units for manual cleaning of both instruments and scopes. Optional washing spray guns can be supplied. Bespoke stainless steel height adjustable sinks are designed and manufactured in our factory to suit specific applications. We work closely with our customers to ensure that we produce quality manufactured height adjustable sinks to exactly fit into the available space.
Goldsworth Medical (Felcon Ltd) Unit 11, Euro Business Park, New Road, Newhaven, East Sussex BN9 0DQ
Tel: 01273 516 661 Fax: 01273 512695 Email:
sales@goldsworth.co.uk Web:
www.goldsworth.co.uk www.felcon.co.uk
SEPTEMBER 2019 Felcon Ltd Goldsworthmedical
WWW.CLINICALSERVICESJOURNAL.COM I 39
ENDOSCOPY & STERILE SERVICES SPECIALIST EQUIPMENT FOR For more information call 01273 516 661
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