Training
global expertise, and provides the tools to operate a successful domestic cleaning service in a healthcare environment. For us it defines what we do, how we do it, how we train and how we communicate. Included in our toolkit are method statements for cleaning to aid skills based training, the safe systems of work for our teams to follow to ensure they are keeping themselves and patients safe while cleaning, and communication methods to support collaborative working with ward and department based clinical teams to ensure the environment is clean and safe for patients. One recent element introduced to our cleaning supervisors is the use of black light technology to identify elements which may be missed during routine cleaning, this drives improvements in environmental hygiene through feedback to our cleaning teams of areas for improvement in a positive feedback approach. Interrogation of the data produced allows the generation of focus areas for team huddles.
l Using innovative tools and technology to decontaminate effectively. We continually review and modify our products and processes to help increase patient safety, reduce infections and improve productivity, increase efficiency, and deliver value for money. Equipping our management teams with information regarding available decontamination technologies supports them to deliver an enhanced service to our clients.
l Collaborative working and stakeholder engagement. Effective infection prevention within a healthcare environment is dependent upon a wide range of stakeholders with varying skill sets, all working in harmony to achieve a common goal: the reduction of HCAIs. The engagement
of all stakeholders within an IPC strategy should be considered to ensure everyone is aligned to a consistent framework for achievement enables collaborative, connected working.
l Extensive experience cleaning a range of healthcare environments including laboratories, mortuary and post-mortem rooms, pharmacy, and theatre cleaning. Our SME teams constantly review how we operate in these technically demanding environments and the approaches taken to ensure these are cleaned efficiently and effectively. This best practice approach enables us to share improvements in cleaning techniques across our organisation, ensuring all teams are operating with the most up to date knowledge and equipment
l Ensuring compliance with all relevant National Cleaning Standards, CQC and Patient-Led Assessments of the Care Environment (PLACE) cleaning requirements
and Trust service specifications and technical guidance.
Sodexo has been a partner member of the working group in the creation of the National Standards of Healthcare Cleanliness and the aim is to support clients to achieve these standards. Ultimately, with the introduction of the
Protecta IPC pathway, the goal is to drive improvement in environmental hygiene by better equipping teams with the knowledge they need to keep healthcare spaces safe and clean.
CSJ
About the author
Yvonne Spencer is currently the Clinical Lead for Integrated Facility Management at Sodexo Health & Care. Previously a ward manager at Royal Manchester Children’s Hospital, Yvonne has over 20 years’ experience in nursing. Infection prevention is a key component of her role and includes collaboration with facilities teams across both NHS and private healthcare organisations to implement strategies to improve frontline employees’ knowledge of infection prevention principles.
June 2024 I
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