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MASTERPLANNING


90 80 70 60 50 40 30 20 10 0


Source: RLB


around 5%, irrespective of modelling future clinical improvements. All projects need to answer the four fundamental issues (see Table 3) that marry to NHS England’s Five Year Forward View, and present a balanced scorecard for delivering commercial, sustainable, and aesthetic facilities and projects.


41


Driving commerciality and operating processes


Total 70% confidence Date Figure 2: Acute hospital emergency department modelling by annual activity. Transforming care


Transforming care needs to be looked at not only strategically – as within a local process – but more radically, if we are going to get a solvent and sustainable system, rather than ad-hoc responding to immediate needs. We have moved away from providing a brief development with clinical specifications and outlining patient pathways. The flow, separation, and interaction, within a healthcare establishment need to be clearly identified, and key adjacencies outlined. Above all, noting the link to the wider health community, input in the agreed provision of care should be clear. The NHS has been involved in several joint care initiatives, but too often these fall away into narrow organisational boundaries, and the policy becomes entrenched. We collectively need to demonstrate the future vision that will transform care by examining the process improvements and monetarising the impact or patient benefits. We need to ask the questions:  What facilities will be available in the future?


 What processes will there be?  How short can we make the patient journey?


 How much technology have we utilised?


 What might be the changed relationship to other clinical departments?


 How can we add value to our build or redesign?


 How can we build in form following function, leaner solutions, more improved clinical outcomes, and an enhanced patient experience?


 How can we use LEAN process outcomes like Carter Metrics and use a baseline of admissions avoidance, as alternative studies constantly show that 25+% of cases could be dealt with out of the hospital?


 How can we standardise facilities to the same room, same concept, as we know that, currently, there is too much specialty-specific space apportioned?


Standardisation We know that not only can


standardisation reduce risk, but can also speed delivery of new services, and be more flexible for the future. We have seen plenty of clinics and hospitals where looking at practices carefully can save significant surface, often reducing it by


The key to success will be how we drive commerciality and operating processes within our healthcare estates. Taking ownership over our estates, and ensuring that we have the best systems in place and are working to the maximum efficiencies, have been the way forward for the best Trusts for the last three years or more. Activity needs to be benchmarked, as do workforces and equipment – with facility management evidence-based methodology. Planning frameworks are beginning to ease restrictions, but need fuller and quicker adoption across our healthcare estates. We are already presuming that offsite manufacturing that will use technology like BIM to improve delivery and outcome will take place by the end of 2019, but we also need to continue to measure economic sustainability indicators like BREEAM Excellence and SKA (a Royal Institute of Chartered Surveyors environmental assessment method, benchmark, and


Table 2. Comparisons of NHS key Estate metrics 2015-2017 derived from NHS Digital data (Source: RLB, with statistics from NHS Digital).


Item


Gross internal floor area (m2 )


Occupied floor area (m2


Not functionally suitable – occupied floor area – average/Trust, (%)


Total non-functionally suitable – occupied floor area (m2


)


Total non-functionally suitable – occupied floor area (%)


Total floor area – empty (m2 Total floor area – empty (%) Total high risk backlog


Average/Trust floor area – empty (%) )


Total significant risk backlog Sub-total backlog Total backlog


Estate pre-1945 (%) Estate pre-1945 (m2


)


Capital investment for improving existing buildings (£)


Capital investment for equipment (£) Public sector investment (£)


Investment to reduce backlog maintenance (£)


TOTAL ) 2015/16 2016/17 Variance


£ 26.8 m £ 26.9 m 0.4% £ 24.8 m £ 25.2 m 1.4%


8.13 9.87 21.3% £ 3.2 m £ 3.5 m 8.7%


13% 3%


14% 3%


2.3%


7.1% 0%


£ 0.7 m £ 0.6 m –13% 3%


–21.9%


£ 0.78 bn £ 0.95 bn 22.1% £ 1.57 bn £ 1.79 bn


11.5% 13.7% 14.3%


£ 2.34 bn £ 2.74 bn 16.9% £ 4.97 bn £ 5.58 bn 14%


£ 3.72 bn £ 3.68 bn £ 0.95 bn £ 0.95 bn


–2.3% –1.1%


0.1%


£ 0.38 bn £ 0.30 bn –22.1% £ 0.318 bn £ 0.20 bn –37.5%


£ 0.35 bn £ 0.32 bn £ 2.00 bn £ 1.77 bn


–8.1% –11.5%


August 2019 Health Estate Journal 37


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