TRAINING AND DEVELOPMENT Apprenticeships
The Standard would need to be suitable for all healthcare environments, such as acute hospitals, mental health hospitals, dental hospitals/ practices, clinics, prisons, ambulance Trusts, care centres, health centres, hospices, and GP practices
be included, and prioritised them into ‘must haves’, ‘would be nice’, and ‘not necessary for this level’. To do this they needed to bear in mind that employers also wanted confidence that a full range of equipment and tasks had to be covered and evidenced, so that they were assured that not only had a minimum requirement been achieved, but also that a wide breadth of skills and knowledge would allow for flexibility and continued growth. Throughout the process everyone
involved wanted to ensure that the Standard provided the learning skills that would not only underpin the engineers’ working practice within the unique environment, but also include additional skills – for example compliance with clinical restrictions, how to look at sustainability, recycling, and/or re-use of materials, a detailed list on the actual equipment being included, such as sterilisers, general and specific decontamination equipment and methods, AHUs, and how to further improve systems or processes using practices such as Lean, Six Sigma, and Kaizen, which help ensure that patient care is paramount.
Once the Standard was approved, the
Trailblazer Group approached EPAOs (end-point assessment organisations – the independent organisations that will test and examine the apprentices when they have all the evidence at the end of the apprenticeship), to get them involved in registering as an EPAO for HEST. SIAS took up the challenge, and is working to create the EPA (End Point Assessment). Deborah Hoggett, head of Product at SIAS, said: “SIAS is delighted to be working in partnership with the NHS to deliver the new Level 3 Healthcare Engineering Specialist Technician End-Point Assessment. As the only EPAO approved to deliver this Standard, we are looking forward to building a strong relationship with the NHS as the employer-provider in delivering high- quality assessment to the apprentices.” NYNHSAC has developed a ‘deep dive’ matrix of skills and knowledge linked to the Standard, to ensure that both the apprentice and the employer understand all the knowledge skills, and behaviours, that need to be met. During the four years on the apprenticeship, the apprentice will gather
Eileen Bayles Regional Training & Development manager for the Northern & Yorkshire NHS Assessment Centre
Eileen Bayles, Regional Training and Development Manager at Northern & Yorkshire NHS Assessment Centre (the Centre trains estates apprentices across the north-east), started work in the Centre in 1996. Her qualifications include Chartered Fellow of CIPD, Honorary Member of IHEEM, BPS psychometric testing, and Certificate in Education. Her key achievements to date include winning the Hefma award for ‘Training Initiative of the Year’, attending a Prime Minister’s reception at 10 Downing Street to acknowledge the Northern & Yorkshire NHS Assessment Centre’s contribution to the learning and development sector, delivering a speech at the launch of the Chief Inspector of Education, Children’s Services and Skills’ Annual Report, and achieving Beacon and Matrix Training accreditation. She says: “I have always enjoyed this role, as it is always varied and challenging; the important factor is ensuring that the apprentices get the best learning opportunities possible to meet both organisational and personal goals. Seeing them start their careers with potentially little or no skills, and developing into qualified personnel, is my motivation in this role.”
March 2024 Health Estate Journal 11
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