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FUTURE HOSPITALS


Methods of Construction. This will be underpinned by four key themes: n Enabling improved clinical care. n Digital focus. n Design leadership. n Delivery excellence.


Impactful sustainable development This will create impactful sustainable development by ensuring that the new hospitals are: n Social and people-focused. n Driving economic benefits. n Environmentally responsible. The Scorecard will be used to articulate the policies, strategies, and outputs of the New Hospital Programme to the widest stakeholder pool – both internal and external. Then, we flow down into the final, but most important, section of the visual scorecard – the Critical Success Factor section. The points are all aligned to the aforementioned strategic themes, but most importantly define the core benefits that will help drive and deliver the Programme’s strategic themes. The critical success factors have been


created, and are owned by, the heads of business units across the programme, and are articulated into specific targets, measures, opportunities, and challenges, that we want to embrace and resolve with the help of the supply chain. There are 27 different critical success factors – each one depicting a different benefit that the Programme team wants to see delivered for both the benefit of the Programme itself, and the legacy of healthcare infrastructure. This visual tool of the Scorecard is then underpinned by a library of Evaluation Criteria and accompanying key performance indicators. The Evaluation Criteria create the link between a stakeholder policy statement and the supply chain, meaning that you will be able to create a proposal to meet the demands set within the pre-qualification


A CGI of Royal Cornwall Hospitals NHS Trust’s Truro Women and Children’s Hospital.


questionnaire and tendering stage. The key performance indicators are used within the contracts, and will be the metrics via which your commitment is managed, and your contribution to delivering the benefits is monitored and measured. This is the key phase that ensures that the golden thread does not break. The Scorecard provides a focal point for Programme priorities, shows the golden thread from business case through to benefits realisation, creates alignment, and fosters collaboration.


n The scale of the New Hospital Programme will call on the skills and expertise of companies of all sizes, across a broad range of sectors. Suppliers can register their interest by completing the Supply Market Survey. Alternatively, if you would like to know more about the supply chain or future market engagement activity, email the Supplier Markets Team at nhp.suppliers@nhs.net


Emma Whigham


A rendered aerial view of the Manchester University NHS Foundation Trust’s health campus, which includes a new North Manchester General Hospital.


As head of Market Management in the Commercial Directorate, Emma Whigham and her team ‘track, build, and nurture a strong, confident, and competitive market of suppliers and partners for the New Hospital Programme, creating an environment for the supply chain to invest with confidence, and allowing the market to collaborate and innovate’. A Chartered Civil Engineer, she spent 17 years as Project, Programme and Transformation manager with Atkins, before becoming head of Change and Collaboration at HS2 (High Speed Two), where she led the development and implementation of delivery models. Her team ‘ensures that the market is ready to deliver the Programme’s new hospitals, that will integrate innovative national standards for NHS England’s healthcare infrastructure, delivering improved value for money and enhanced social value’.


August 2023 Health Estate Journal 39


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