INSTITUTE NEWS


Professional development role for former set designer


IHEEM’s new Professional Development Manager, Zanna Mercer, who joined the head office team in February, has a varied and interesting background, with particular experience in commercial management in the hospitality industry, events management – including for FMCG companies such as Unilever and Molton Brown, set and production design for theatre, and social media and marketing.


During her BA Hons course in


Drama & Theatre Arts at Goldsmiths in London, and after graduating in 2011, she enjoyed freelance work as a set and prop designer for theatre, got involved in theatre production, and concurrently progressed from bar work to commercial management in the hospitality industry, including at number of busy London clubs and bars. She said: “I have always been a ‘people’ person, and enjoy and thrive on the at times quite pressured and frenetic atmosphere in the hospitality industry. On the events management side, meanwhile, I had some interesting freelance assignments – including working on events management for product launches for Unilever brand, Marmite, and luxury brands such as Molton Brown.” From mid-2014 until November


last year she worked in commercial management roles for the National Trust, at BrewDog on the south coast, and for six years at the National Theatre on London’s South Bank. She explained: “These roles included multi-site management of hospitality and events, and staff management, which was very enjoyable, challenging, and gave a me great buzz. They also provided me with considerable experience of working with large client bases – a strong asset when I applied for the job here at IHEEM. “My role in Portsmouth will entail


work to enhance the range of member benefits – particularly around CPD and professional development, and this year


Energy specialist ‘turns Net Zero goals into action’


Centrica Business Solutions, which has recently joined IHEEM as a Company Affiliate Member, delivers integrated energy and carbon-saving projects – as it puts it, ‘helping the NHS, hospitals, and other healthcare providers, turn Net Zero goals into action’. The business provides a full range


one of my priorities will be more formally establishing and developing an IHEEM mentoring scheme. I will also be working with other team members to improve the ‘back-end’ management of the membership database, and help broaden the range of training opportunities for members to support their careers. I’m looking forward to playing my part in enhancing the scope and quality of benefits offered, and both to meeting existing members, and encouraging other healthcare estates and engineering professionals to join IHEEM. I do, in fact, have a personal ‘link’ to the sector, in that my father, now retired, was a healthcare architect, and had talked to me about IHEEM on a number of occasions.” Having recently moved to Worthing, in her spare time Zanna enjoys gardening, and has recently embarked upon a three- year Diploma in Traditional and Modern Upholstery, which she is undertaking one day a week at a London university. She said: “This very much ties in with my long-standing interest in design and the creative arts, which I have had from a young age.” To contact Zanna about any aspect of IHEEM’s professional development activity, email her at: zanna.mercer@ iheem.org.uk


IHEEM has recently published its 2023 Business Priorities. Institute CEO, Pete Sellars, said: “I am delighted to publish and share this plan with our members, as part of our ongoing commitment to transparency and keeping them updated with key information about the Institute’s plans, activities, and achievements. The priorities and deliverables set out in this document have been ratified by IHEEM Council, and outline how we are


IHEEM reveals its 2023 business priorities continuing to support both our personal


and affiliate members. All of these priorities align to the objectives set out in our 5-Year Business Plan published in 2020, and as usual I would welcome any feedback.” The full document can be downloaded from the IHEEM website, at https://www.iheem.org.uk/business- priorities-23/, and hard copies will be available at IHEEM conferences and networking events.


of energy technologies and services ‘to help reduce cost, while improving operational efficiency, sustainability, and resilience’. Specialist solutions include low carbon heating technology such as heat pumps; onsite power generation – including solar PV and hydrogen-ready combined heat and power (CHP); Demand Side Response and supply optimisation, and battery storage and emergency power – ‘underpinned by energy efficiency and advanced energy data insights’. The company’s ‘whole building


approach’ to integrated project delivery includes fabric upgrades, such as window replacements and roof and wall insulation. It also provides energy purchasing options, including renewable Power Purchase Agreements (PPAs). Centrica Business Solutions said:


“We have vast experience of managing multi-asset, large, and complex estate- wide projects. With a 35-year history as a delivery partner across the wider public sector, we have completed over 150 such integrated energy schemes.” As a supplier to multiple public


sector procurement frameworks, including the Carbon and Energy Fund and Crown Commercial Service, and with experience working alongside public grant funding schemes such as The Public Sector Decarbonisation Scheme, Centrica Business Solutions ‘supports accelerated delivery of approved projects within tight deadlines’. It also provides a range of direct finance options to fund integrated energy and carbon-saving projects as a coordinated package, and support the drive towards Net Zero – ‘often with guaranteed savings’. Phil Bryant, head of Public Sector Sales UK&I, said: “We are proud to join IHEEM as a Company Affiliate Member, and look forward to meeting the Institute’s members at upcoming events. We will continue to work with healthcare estates and engineering professionals to deliver sustainable energy projects that balance environmental and economic goals, while safeguarding patient care.”


April 2023 Health Estate Journal 9


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