WATER HYGIENE AND SAFETY
Renal dialysis is a critical and life-saving procedure, required by patients at regular intervals each week. It is vital that there is a reliable supply of pure water to the renal dialysis equipment.
and their level of urgency. Finally, selecting a smart digital solution
from a water technology expert can provide significant added value through the support available from its service teams. Remote monitoring can enable these teams to check the equipment’s water quality, alert the healthcare facility, or even dispatch service personnel to resolve the issue if required. Service teams are on hand to troubleshoot problems and resolve any issues at the earliest stage possible. There are smart digital monitoring services available that provide all of these benefits, such as Hubgrade from Veolia Water Technologies UK.
Halton General Hospital, Warrington, England As a recent example, Hubgrade was able to rectify a water system breakdown in the endoscopy department at Halton General Hospital. The hospital’s reverse osmosis water treatment system had provided reliable, efficient performance for the washers in the facility since its installation in 2019. However, following a sudden change to the hospital’s water supply, where microbial levels dropped below what the system had been initially programmed to recognise, it was unable to function – preventing any supply of water. With Hubgrade in place, the service
team was able to utilise remote access to the hospital’s portal dashboard and identify the issue, before recommending an effective remedy to the on-site technicians. As a result, Halton General Hospital was able to get the system back up and running within 30 minutes. The use of Hubgrade mitigated the potential for on-site disruption, which could have adversely affected the hospital’s patients and staff. In fact, it is estimated that without a smart monitoring solution, the facility would have lost crucial access to its washer systems for 24 hours while a service engineer was dispatched to site.
Ras Al Khaimah Hospital, UAE A further good example of the system’s benefits can be found at Ras Al Khaimah
70 Health Estate Journal April 2023
It is clear that adopting smart monitoring solutions can help healthcare facilities optimise their pure water systems and ensure prompt preventative maintenance.
(RAK) Hospital, a multi-speciality healthcare facility located in the United Arab Emirates. As the hospital has a series of clinical chemistry units that operate ‘24/7’, it is essential that a consistent supply of pure water is maintained. The hospital’s critical analysers are fed by two ELGA Medica Pro 6 RO units that have been equipped with Hubgrade for data visualisation and performance alerts – ensuring that consistency is maintained. Through the use of Hubgrade, the
service team can remotely monitor RAK Hospital’s water quality so that if its water resistivity decreases, engineers can immediately travel to the facility and replace the consumable, restoring the supply of pure water without any impact on the hospital’s operations. Illustrating the system’s in-use benefits – since its installation, Hubgrade has been able to alert the service team that the feedwater to the ELGA units had stopped. Using this information, the RAK Hospital team was able to troubleshoot the problem and recover the supply of feedwater before the facility’s water storage was depleted.
Queen Elizabeth Hospital, Gateshead, England Following a site-wide power disruption in the early hours of the morning, Queen Elizabeth Hospital was unable to process pure water for the Osiris reverse osmosis system in its Endoscopy Department. With onsite engineers struggling to determine the cause of the fault, and an engineer unable to make a site visit for several hours, this would have led to the cancellation of all scheduled patient procedures. However, with Hubgrade digital monitoring in place at the facility, the service team was able to analyse the performance data from the Osiris system and establish the repair options with the onsite team. Through a series of valve movements and temporary system programme changes, the pure water supply to the Endoscopy Department was restored in under an hour, in turn preventing any critical patient procedures from being cancelled.
Tony Stubbs
Tony Stubbs has over 25 years’ experience in industrial water treatment systems from a number of market sectors. After joining the Royal Navy and studying marine engineering, he spent 15 years serving on nuclear submarines, where he specialised in technology very similar to industrial water treatment processes. Following this, he entered the water treatment sector, and eventually moved to Biochemica, where he became the director of Water Treatment Services. When Biochemica merged with VWT in 2020, he moved into a Technical manager role and assisted with system specification, before taking on the challenge of his current position – Business Development manager (Healthcare) at Veolia Water Technologies UK.
It is clear that adopting smart
monitoring solutions can help healthcare facilities optimise their pure water systems and prompt preventative maintenance – avoiding system downtime. Furthermore, site operators and healthcare workers can rest assured that they will have a seamless supply of high purity water available at all times – crucial at a time when the healthcare system is under more pressure than ever before.
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