Aztec Artefacts -
Thunderspin debuts new features in bewitching slot
Independent game studio TunderSpin presents Aztec Artefacts, a Mexican themed video slot debuting new features.
BetCare helps online casino operators deliver the best customer service
to players Te number of new online casinos is growing inexorably each day. To stand out from their rivals in such a fiercely competitive market, many look catchy brand names and big bonus offers, but such is the level of saturation that even this is not enough to differentiate.
Tat is why operators should consider other areas of the player knowledge to deliver a superior experience and in particular customer service. Of course, this requires a support function that is well organised, localised and of the highest quality.
BetCare launched in 2020 with the sole aim of helping online casino operators deliver the best customer service to their players. Today, it is assisting more than 20 online gambling brands and platform providers around the world.
Tis includes new and established brands, both of which face the same three challenges – attracting new customers, driving lifetime value
and loyalty, and ensuring players keep coming back for more. BetCare’s suite of solutions can assist with all three areas:
Player Engagement – BetCare has tirelessly developed a media buying department and provides services for mass mailing of offers via SMS, email and even messengers.
Customer Support – Te company’s full range of services for players includes round-the-clock support in different languages and covers sales, KYC, payments and managing VIPs.
Reactivation and return of inactive players – Tis is achieved through phone calls and SMS messages where, according to statistics, at least 20 per cent of players return to the brand after the point of contact.
BetCare’s main focus is on service and providing exceptional customer support to the players of the operators and brands that it works with. Te secret to its solution lies in its proactive work with clients, with BetCare agents initiating communications with players 24/7 and in real-time.
Tis provides operators with added certainty that they are extracting the greatest value from customer acquisition spend – BetCare’s agents can help push new players to the registration stage while making existing customers aware of new offers and promotions.
Zitro exhibits portfolio designed to
drive revenue growth and engagement Zitro will exhibit its new product lineup at the upcoming G2E Las Vegas, to be held October 10-13 at the Venetian Expo. At booth #4449, the company will showcase its latest innovations designed to drive revenue growth and player engagement.
With a philosophy of providing high quality products and the most reliable service and technology, Zitro will unveil a diverse portfolio of gaming products that are the result of the hard work and commitment of its team and leadership.
“Te company is proud to be part of the world's biggest gaming industry event during a period of exciting growth in the tribal gaming market, thanks to the efforts of our team, and the trust operators have placed in our products,” says Derik Mooberry, CEO
of Zitro USA. “We are looking forward to meeting with customers and friends at G2E, as well as sharing our latest innovations."
Zitro has promised a series of surprises and products that will see the light of day for the first time in Las Vegas. Tese latest innovations demonstrate how operators can benefit from brilliant ideas and increase profitability though state- of-the-art gaming products. Among the novelties, Zitro will showcase a lineup of games featured on the four
different GLARE form-factors.
“Over the past year we have focused on creating new and high-quality products that will revolutionise the gaming industry. Innovation is our growth engine, and the entire team is excited to showcase our new gaming content coming to market,” adds Derik.
“G2E Las Vegas will be the undisputed evidence of Zitro’s determination and commitment to become one of the world leaders in the gaming industry and, I have no doubt, that thanks to the talent and determination of our talented Zitro team, the goal is getting closer and closer," concludes Johnny Viveiros Ortiz.
Te reels of the bewitching slot are located in dense thickets of vines against the backdrop of an ancient temple’s entrance. Te sun's rays barely shine through the mighty tree branches, harmoniously complementing the game’s enchanting atmosphere.
Te reels are studded with many magical symbols - Birds, Turtles, Lizards - and Goldfish. Te game layout is unusual with seven reels with seven rows, and instead of pay lines, there are winning clusters.
A minimum bet of only €0.10 will please novice artefact seekers. Experienced high rollers will also be satisfied with bets up to €100 per round. And with an 95.61 per cent RTP, treasure hunters have excellent chances of landing the maximum 1000x payout.
As well as Wild Symbols and Free Spins, when players find a Mystic Bonus, it turns symbols into winning combinations and increase the chances of getting a bigger cluster. Te Avalanche feature makes the reels not only spin, but cascade an unlimited number of times and magically dissolve.
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