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SPECIAL REPORT Transforming Student Ridership


Technology looks to safely house accurate student data, evolve with transportation needs Written by Ruth Ashmore | ruth@stnonline.com


The Tyler Drive tablet by Tyler Technologies paired with RFID cards is an example of an increasing number of tools available to provide accurate data on student ridership.


H


undreds of thousands of students are on new routes to and from school this month. While some school districts may still be tracking these numbers manually, many


transportation departments are implementing new tech- nology to take the guesswork out of student ridership. Luisa Brown is wearing two hats at Zillah School


District in Washington, that of an accounts payable su- pervisor and transportation manager. When she started in the latter role in March 2020, and without a long back- ground in student transportation, she leaned heavily on technology for all the assistance she could get. Brown said that despite working at a smaller school


district that transports approximately 662 students daily, she realized that tracking routing via spreadsheets was not an ideal solution. That’s when she first started using the Tyler Technologies routing software, implemented in December 2020. The student ridership verification


24 School Transportation News • SEPTEMBER 2025


technology via RFID student cards was added in 2023. A phased approach to implementing new technology was necessary from a budgetary standpoint, she noted, which also was essential for ensuring the technology is utilized correctly and benefitting the student transporta- tion staff. Tim Ammon, a consultant in the student transporta-


tion industry since 2001, said the “Holy Grail” of this kind of technology is the amount of intervention required. Ammon explained that in his experience as a con-


sultant and working in the business management of school bus technology (he recently served as VP and GM of passenger services for Zonar Systems and remains a strategic advisor), he sees two main uses of student ridership verification. “The first is, in the event that something goes wrong,


we can track back to where the kid got on and off the bus and at least have a starting point. So, emergency


PHOTO COURTESY TYLER TECHNOLOGIES


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