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CONTENTS COVER STORY 26


RECOVERING WITH TECHNOLOGY Planned and emergency maintenance, alongside


CONTENTS 40


compliance and certification checks, has largely been on hold this year. Existing FM technology can help get things back on track, says Access Group.


REGULARS


06 24 28 44


56 30


36 38


WHAT’S NEW All the latest news and product releases from


the FM world. FEATURES


SCALING CONTROL Scaling digital transformation from smart


buildings to smart city networks is all about being able to implement specific and targeted management, explains Sanjeevv Bhatia, CEO of Netix Global BV.


LET’S GET STICKY Reimagining campus and student life after the


pandemic means a shift in planning out learning spaces is required. Duncan Gunn from GUNN Associates, considers what this might entail.


NO WORKPLACE LIKE HOME How well will businesses respond with solutions that


facilitate workplace levels of comfort, health and productivity at home? Stephen Roberts of CMD Ltd investigates.


A LIFELINE FOR FM Kiran Kachela, Founder of Continuous


Improvement Projects Ltd, explains what Lean Six Sigma is and how it can help organisations strategise for the future.


ENERGY MANAGEMENT & SUSTAINABILITY


CARBON CONFUSION A new breed of carbon jargon has emerged in


recent years, making the area confusing to navigate for those not absorbed in the topic all day. Here, Dan Crowe, Optimisation Manager at Inspired Energy demystifies this new lingo.


IT’S CYCLICAL Steve Teasdale, Co-Founder and Chief Scientific


Advisor at InnuScience Group, analyses the impact of the water cycle on us and the role Justified Disinfection can play in ensuring water composition remains undisturbed.


KEEPING WITH THE PROGRAMME For those who manage business energy strategies,


more agile arrangements will be vital for the future of flexible working, as Liam Burlinson, Head of Business Energy Efficiency at British Gas Business, explains.


04 | TOMORROW’S FM


50 58 62


WINTER MAINTENANCE


READY FOR THE CHILL? Why is preparing for winter more critical than ever


this year, asks Darren Hawkins, Head of FM at phs Group? WASHROOM


TICKING THE RIGHT BOXES Whilst hygiene has become our most pressing


concern lately, other issues such as equality, accessibility, sustainability and efficiency are also important, suggests Essity’s Stuart Hands.


HANDY ADVICE We hear from Dudley Industries about the


importance of maintaining good hand hygiene in healthcare washrooms.


twitter.com/TomorrowsFM 46


AT THE HEART OF THE RECOVERY Carbon neutrality should be absolutely essential


as part of an organisational post-pandemic strategy, says Kirti Rudra, Solutions Development Director at ENGIE.


SECURITY


FM: THE FOUNDATION OF OPERATIONAL RESILIENCE


Gary Harrold, CEO at Swiss Post Solutions UK & Ireland, explores the crucial role FMs have to play in championing technology and why they hold the keys to crisis-proof innovation.

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