Amidst the new working from home reality, is a new senior leadership role developing? And what are the key challenges for those in charge of leading an organisation’s remote working strategy? NFS Technology investigates.

With agile working becoming more and more a fact of life, is it any wonder that Head of Remote is tipped to be a trending job title over the next 10 months?

Online job search engine Adzuna, says searches for jobs with opportunities to work at home have risen by 660%.

So as a workplace leader dealing with the changes brought by COVID-19, do you feel that your job is morphing into Head of Remote?

No matter what your industry, if you manage workspace you’ve already been coaxing at least some of your workers through the move to working from home.

Remote working is likely to remain part of our lives, partly because people like it and partly because, when done right, it helps companies reduce their carbon footprint, rethink their real estate footprint, and focus on the stress- busting benefits of reducing the daily commute.

But remote working brings its own issues, ranging from loneliness to lack of team-building – so how will you tackle them?

There are five key challenges to look at: Isolation, physical wellbeing, collaboration and training, teambuilding and reassurance.

Isolation – Luke’s story: “When I first had to work from home, we were in lockdown and my family was there, so loneliness wasn’t an issue – quite the opposite, in fact. But now the kids are back to school, it’s just me and the laptop, and that can seem pretty intense,” Luke says.

How to help Luke: Set up both formal and informal contact methods with Luke’s line manager – a weekly video call, quick check-in texts and email replies (always get back to him as soon as possible so he doesn’t feel he’s being ignored).

Give Luke some leeway to chat to work friends and colleagues by phone and social media. This is not wasted time – it’s part of the normal social day and a crucial part of enjoying work.

Physical wellbeing – Sarah’s story: Sarah has a small flat, and has been working on her dressing table.

Sarah exclaims: “My back is killing me, because I’m just perched on the bed.”

How to help Sarah: Every home worker should have a workstation assessment to make sure they have an ergonomically-correct chair and desk or table that protects their physical wellbeing so they can work well.

As a company wanting to avoid compensation claims, investing in suitable equipment makes double sense.

Collaboration and training –

Natasha’s story: Natasha has been promoted to a new job with a new team, but is struggling to get to grips with training.

“It’s so difficult to get up to speed without face-to-face training, and without getting to know my new colleagues so I can ask them as I go along,” she says.

How to help Natasha: Collaboration is the lifeblood of any business – people working together spark ideas, share best practice tips and drive innovation.


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