FRONT OF HOUSE


SECURITY AT THE FOREFRONT


Organisations that have previously chosen not to use security are finding a new need for it admist the pandemic, says Theo Nicolaou of SmartSec, as he analyses the developing role of security officers.


Security officers have stepped in to provide a vital service on the front line throughout the pandemic. They have ensured their clients and the public take all necessary precautions to keep themselves and those around them safe. In times of high stress, some people become more aggressive than usual and officers must calmly manage any situation which arises. Officers risk exposure to COVID-19, dealing with those who have failed to comply with safety regulations so that others are not put at risk.


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And their work doesn’t go unnoticed. In fact, they are often the first point of contact within any building whether it’s a retail outlet or a large corporate office.


Organisations that have previously chosen not to use security are finding a new need for it. Safety procedures and logistics are being re-shaped and offices left empty or at minimal capacity need additional protection. Security officers are suddenly being asked to take on new roles they have never carried out before.


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