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CONTENTS COVER STORY 22


STREAMLINE AND SIMPLIFY


With so many touchpoints that have the potential to impact your business, it makes sense to use the property maintenance technology available to reduce your risk.


REGULARS


06 10


64


HEADLINE HITTERS The big contract wins,


senior appointments and event announcements from this month.


WHAT’S NEW All the latest news and product


releases from the FM world.


10 QUESTIONS WITH... This month we find out what


Managing Director of Berrison, Colin Dulson, thinks of the FM industry in our regular 10 questions feature.


26


CONTENTS 40


FEATURES


FIVE PILLAR FOCUS: THE FACILITIES EVENT 2020


Returning to the NEC, Birmingham on 28th-30th April 2020, The Facilities Event takes a deep dive into the five core pillars of FM. Tomorrow’s FM brings you the low-down.


CAFM & IT


OUT OF CONTROL For all its potential, smart


technology brings with it a host of challenges. What can teams do to ensure their smart building investment doesn’t go to waste, asks George Adams, Director of Energy and Engineering at SPIE UK.


28


RETAIL REVOLUTION The transformation of the


British high street offers many opportunities for FM, suggests James Lavery, EMEA Global Occupier Solutions Marketing Director at MRI Software.


DESIGN & INTERIORS 34 36 38 40 04 | TOMORROW’S FM


DON’T MOVE, IMPROVE.


Consumers have increasingly been ditching throwaway culture in favour of fixing, upcycling, renovating and improving. Murray Hibbert, Client Relations Director of Habit Action, explains why the same way of thinking should be applied to the workspace.


TIME FOR A RETHINK Is the open-plan office design


all it’s cracked up to be? Paul Zuidema, Managing Director EMEA at Ergotron, ponders alternative approaches for a more radical business disruption in the modern office.


STEEPED IN HISTORY Working in regulated or


listed buildings can deliver greater satisfaction to an organisation’s workforce. There are however many complexities FMs should consider, says Angela Love, Director at Active Workplace Solutions.


28 46


52


HEALTH, SAFETY & WELLBEING


A TRAINING TRANSFORMATION


Better health and safety training is being paired with digital techniques such as AI to reshape the future of the built environment sector, writes Umer Mansoor, CEO of Construction Helpline.


POST-BREXIT: WHAT HAPPENS NEXT?


We are still not sure what is going to be affected by the UK’s departure from the EU. What will the future bring for safety standards?


HOTELS & HOSPITALITY 54 56


BOUND FOR SUCCESS Grantley Hall, a luxurious


five-star hotel in North Yorkshire wanted to ensure its guests’ approach to the front door reflected the quality within. They turned to YRC Resin Drives for a solution.


IMPROVING THEIR LOT The hotel cleaner’s job can


be tough, exhausting, disconcerting and thankless. Jeremy Bennett from Tork manufacturer Essity, looks at the various ways in which employers can make their life a little easier.


twitter.com/TomorrowsFM


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