COVER STORY
STREAMLINE AND SIMPLIFY
In a busy environment, with so many touchpoints that have the potential to impact on your business, it makes sense to use the property maintenance technology available to reduce your risk.
Cloud-hosted technology Access ProNett looks after the laborious admin work associated with property maintenance, leaving you free to concentrate on all the other things that make a real difference to the customer experience. It provides streamlined processes with minimal administration whilst enabling you to retain control. Simply, it gives you freedom to do more.
When you stop to think about your property maintenance needs, what could be better than achieving improved service, performance and value from your supply chain? Having real-time information available with a traffic light dashboard system so that everyone in the sequence knows exactly what needs doing, and when.
Access ProNett provides you with multi-site technology to fully integrate and automate your facilities management process.
Compliance and emergencies • Ensures your compliance certification is up to date and in place, with the information readily available should you need to present it.
• Full emergency contractor cover arranged, with someone on standby to cover all eventualities and their details shared with duty management at all sites.
Day-to-day operations • All equipment serviced, well maintained and warranties documented, with staff fully trained on its appropriate use.
• Everything working and in good, operational condition.
• Utilities managed effectively and efficiently with heating, lighting, cooling and drainage all in working order at the most economical rate possible.
Simplified processes • System processes developed to be as simple to use as possible with integration across all platforms.
• Quick decision-making and authorisation enabled; with an integrated system connected to mobile devices offering the most effective option.
Operational controls and monitoring in place • Systems and operations implemented to provide an environment which ensures customer and staff health and wellbeing remain the highest priority.
• Appropriate processes in place to guarantee minimum downtime of revenue generating equipment.
• Emergency and general contractor support approved with a clear service level agreement specified, ensuring excellent service but avoiding premium costs.
• Simple authorisation and sign-off processes in place, with no room for ambiguity and lengthy discussions about the work carried out after the event.
• Budget and expenditure controls in place including responsive escalation or approvals process via mobile devices.
• GPS tracking of engineers to aid effective time management and ensure everyone is accountable at every stage of the procedure.
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FY19_P07_RH_CDP_Property-Maintenance-Solution-Brochure_Landing-Page.html
• Provision of real-time awareness of issues across all sites, head office, contractors and suppliers to maintain visibility and accountability, preventing problems falling between the gaps.
• Escalation alerts for all facilities management in place, with an automated process providing the best solution for maximum efficiency and prompt action.
24 | TOMORROW’S FM
In a busy environment, with so many touchpoints that have the potential to impact on your business, it makes sense to use the technology available to reduce your risk. Confidence breeds confidence, and the tried, tested and proven capability of Access ProNett has been shown to boost morale, control costs, build revenue and get issues resolved quickly and efficiently. Over 160 branded concepts are already reaping the rewards from the many benefits of Access ProNett, streamlining and simplifying the compliance, operational and control aspects of their facilities management.
Download the Property Maintenance brochure now to find out how you can take your property portfolio from pain to gain, in one easy step.
www.theaccessgroup.com
www.theaccessgroup.com/hospitality/property-maintenance
twitter.com/TomorrowsFM
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