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ATLAS LAUNCHES NEW LONDON BRAND
Atlas has launched Atlas London, a cleaning and support services business focused on meeting the exacting needs of professional workplaces and prestigious buildings in the capital.
Atlas London combines parts of the existing Atlas business as well
as the former City West Support Services, which became part of the Atlas group in late 2022. Led by Martin Fitch, it offers clients premium services through a dedicated team of talented and long-serving people. The company says it is focusing on excellent customer service, ESG partnerships, innovation, and providing people with a great place to work.
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Martin Fitch, Managing Director of Atlas London, commented: "Atlas London combines the strengths of our long-standing London businesses and enables us to support outstanding workplace environments which deliver the best customer experience. By launching Atlas London, we will provide existing and future clients with a blend of high performance and the efficiency gains they desire. I am delighted to be appointed Managing Director and to be leading a fantastic team as we continue our growth in the capital city.”
Ed Bolton, Atlas Cleaning's Managing Director, said: “It is an exciting time at Atlas as we join key parts of the businesses we have acquired to form new propositions targeted at the needs of specific market sectors. I look forward to supporting Martin and his team in growing Atlas London in the years to come.”
https://atlas-london.co.uk
BELFOR UK REGIONALISES CUSTOMER SERVICE OPERATIONS
BELFOR UK, a disaster recovery firm, has announced a major expansion of its team and regionalised service offering, following a period of significant growth.
Whilst the firm retains its national footprint, delivering services across the country, there has been a strategic shift towards a more localised, seamless service offering.
The previously centralised customer service and admin function has now been rolled out to the existing regional hubs in Scotland, Wales, North England, and the Midlands. This will give customers an even more personalised and knowledgeable customer service experience.
A new Greater London site, based in Swanley, has also opened,
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encompassing office space, a warehouse and a specialist cleaning room, demonstrating the firm’s industry-setting standards in property restoration and disaster recovery services.
Forty-two new colleagues have joined the team, and having gone through the firm’s first-class training programme, they are now all operational across the country.
Hein Hemke, Managing Director at BELFOR UK, said: “Following a period of strong growth, we have invested heavily in our customer service experience, to ensure we are not just closer to our clients
geographically, but also more attuned to their unique needs and circumstances.
"By placing our operational teams on the ground in the areas in which they operate, we can foster local expertise and relationships, and accelerate the disaster recovery process, with a personal touch.
“By bringing our operations and admin teams together in our regional hubs, we can better serve our local communities, demonstrating our ongoing dedication to excellent customer service."
www.belfor.com/uk
twitter.com/TomorrowsFM
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