ensuring your recruitment process identifies those with the skills to succeed.

Through eLearning, care providers are finding new and innovative ways to not only keep staff trained, but also as a pre-employment screening tool, to ensure only the right candidates are progressing through interview stages.

Interactive soſtware technology, such as eLearning for You, can be used as a pre-screening tool by any care operator. Through a re-useable license, each candidate will get access to the assigned modules during the recruitment screenings.

Once completed by the candidate the employer will receive a report giving a breakdown of their competence across six key areas – moving and handling, fire safety, infection control, medication, dignity in care, and safeguarding – allowing the employer to make an informed decision as to whether they should proceed to the next stage of the interview.


Carers have provided isolated residents with empathy, humour and companionship during the last year. Although many are driven by their profession, they also have a right to feel valued and motivated within their workplace.

The challenge for many care providers is that they are simply unable to pay more, even if they wanted to. However, they can help staff to choose when they get paid, oſten boosting mental health and wellbeing by offering a financial safety net.

Staff are now able to draw out wages they’ve earned before payday via an app on their phone. Not only does it benefit staff

by giving them greater control over their salary, but it’s also a good incentive to motivate staff to pick up extra shiſts as they have a visual aid on how much they’ve earned and know they can receive it quickly.

In some cases, employees can access some of their income early, building a trusting relationship that is critical for a workplace. Data from our EarlyPay app shows how beneficial this can be, with a 25% decrease in staff turnover and a 22% increase in employee productivity.

Offering a flexible and supportive environment will be the main factor for recruiting and retaining employees. By implementing these new processes, care providers can take a step to keep their best staff in the long-term.

The impact of the pandemic has laid bare the importance of the service carers offer to residents and their families. In the face of huge obstacles, the care workers across the country continued to deliver outstanding care to protect the most vulnerable in our society.

As we look ahead with hope and optimism of a post-COVID-19 future, it’s critical that the industry comes together to find a long-term solution to the recruitment and retention crisis which has remained unsolved for far too long.

While long-term solutions are reliant on a number of external factors, in the meantime technology could be the key to offering care providers opportunities to be innovative and meet the demands of their employees for a more sustainable and supportive workforce. - 23 -

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