one leading fashion brand, has included cleaning mirrors, mopping, hoovering and removal of rubbish. Retailer staff are then responsible for the maintaining the store during opening times.
Equipment
Retail stores are commonly diverse spaces and each different area of a store has distinct cleaning requirements. As there is often high footfall during store opening hours, choosing the most efficient materials and products for the job is essential.
Choosing a contractor who has good relationships with equipment partners is important as, in TCFM’s experience, those partners have been able to work with their retail customers to help design equipment to address individual challenges they are facing.
Consolidation through the use of multi-purpose cleaning products is the most cost-effective and efficient choice for retailers. Many retail stores are placed in prime locations on the high street and back-of-house storage spaces are often only small, therefore consolidating cleaning products means that less space is required to stock them. This also helps shop workers where ‘out of hours’ cleaning is adopted as they feel less overwhelmed by the cleaning duties they need to undertake.
Training and colleague engagement
Having secured a number of new contracts with some of the largest retailers in the UK, it is of paramount importance to introduce new staff members by making sure they know how to use the equipment and chemicals in a way that protects the retailer’s merchandise, and is in line with any health and safety legislation.
TCFM users a training record system to help track and maintain each colleague’s completion of any training. This includes training on the use of equipment used within the store which can include scrubber dryers or the effective use of a janitor’s trolley.
Sustainability
Consumers are now more conscious than ever about the impact the production of goods has on the environment, with many engaging with retailers who have a commitment to safeguarding it. With this in mind, many retailers have adopted operational requirements that they in turn insist their cleaning contract takes up.
Over recent years, TCFM has implemented a number of cleaning approaches that use limited chemicals and water, partnering with equipment suppliers who have strong environmental credentials.
Whichever approach is adopted, reviewing the cleaning standards on a regular basis is important and helps retail businesses to find the right solution for them.
Few things are more important to retailers than the first impression customers make, whether they’re new or returning. Working together with your cleaning contractor, like TC Facilities Management, will enable retailers in this busy business peak to help create the ideal customer experience, one that patrons will appreciate and your business will benefit from.
www.tcfm.co.uk
www.tomorrowscleaning.com
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