Once a solid foundation of basic training has been established, it should be built upon with career path and leadership training for both field and non-field based staff.
Whilst Whole-Workforce training is a proven way to create standards within a business itself, the industry needs to go further. Standards must be established and delivered right across the sector and the UhUb Community are doing this through ‘Knowledge Networks’. Knowledge Networks are being deployed business to business across the supply chain using training in, and training out.
What are Knowledge Networks?
More than ever companies need to provide a commitment to their service users that every operative will be trained to the same standard. Knowledge Networks enable sub-contracting companies to use the same training tools and share learning between businesses (training out). This ensures training is consistent even if operatives are outsourced.
In addition, companies are sharing third party training from any source including social, product and equipment and site specific to those who need it (training in). It seems that as supply chains become more complex and less linear, developing standardised, demonstrable Knowledge Networks will become more important.
Now that we know how to create effective cleaning standards, training and education can and should go further
still. We all understand that if you employ and deploy staff these days you are responsible for them beyond uniform, wages, PPE and basic training, and consider issues such as their wellbeing by understanding their personal challenges. It is expected that you look after your staff and see them as more than just a skillset or a resource, which in turn creates loyalty and engagement.
Fundamentally we need to realise, as many are, that you cannot teach tomorrow’s standards or meet tomorrow’s training demands with yesterday’s tools and methods. Change is happening, even across longstanding organisations, to stay relevant and to ensure a quality training offering can still be made. This is seeing an exploration, at different rates and with different flavours, of new solutions, technology, and methods. That’s exciting and will lead to a diverse range of new education solutions that will benefit the sector, its service users and all its people moving forward.
Uhub has been delivering Whole-Workforce training and facilitating the development of Knowledge Networks in the UK cleaning industry and believe they can change how you think about training in 20 minutes. To find out more, please contact Stephen on 0203 291 3439, or email info@uhub.
co.com.
www.uhubglobal.co.uk
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