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Showing a lot of heart


TC Facilities Management let us know how their specialist cleaning methods help a worthy cause.


TC Facilities Management (TCFM), one of the UK’s leading independent FM companies, has almost 60 years’ experience of delivering services nationally, and are proud to be associated with some of the UK’s biggest high street names – including each British Heart Foundation (BHF) Furniture and Electrical Store in the UK.


With a vision of ‘a world free from the fear of heart and circulatory diseases’, the BHF has continuously expanded its research for cures and treatments to beat heartbreak forever. This research is funded entirely by the generosity of its supporters and the heroic efforts of its volunteers and staff.


This is where the BHF’s network of Home Stores is critical. Totalling over 180 stores across the country, these stores provide professionally cleaned, recycled furniture benefitting both the environment and those with heart and circulatory diseases.


The execution


The dedicated team of operatives from TCFM have been in place for more than four years, providing the BHF with commercially cleaned and upholstered furniture at each site. The team use state-of-the-art equipment to deliver the service to mutually agreed goals which takes into account the need for the operatives to work in the stores while customers were visiting.


BHF staff and volunteers in each shop identify which items need to be cleaned by using reusable tags placed on each item. On arrival in the store, the operative prepares the machinery and then, once any stains that need removing have been tackled along with checking for colour fastness, each item is given a thorough clean using steam technology ensuring that extra care is taken to not over-wet the fabric.


The outcome


The team from TCFM are considered an integral part of the team that helps to ‘beat heartbreak forever’. Some of the key highlights of what we’ve been able to achieve include:


• Cleaning over 2,500 units per week.


• Increased throughput of inventory through the BHF Home Stores, enabling stock in each Home Store to be sold more quickly, leading to an increase in fundraising revenue.


• Helping to maintain and build on around £30m profit that the BHF shops bring in to fight coronary heart disease, the nation’s single biggest killer.


40 | SPECIALIST CLEANING twitter.com/TomoCleaning


Closer involvement


Providing the British Heart Foundation with commercially cleaned and upholstered furniture, to help them raise the much-needed funds for the groundbreaking research they undertake, is just part of the story.


With less than one in 10 victims surviving a cardiac arrest outside of hospital, this is an important life skill. Over 100 managers, many of the support office team based in Surrey and customers in the south of England have taken part in training to learn how to do CPR.


In September 2018, TCFM signed a national partnership agreement with BHF, committing to raise a minimum of £5000 for the charity. Many have got on board to help reach the target. Through a number of activities and in less than five and a half months, the team were able to exceed the target.


There are still more activities planned with Services Director David Tilley taking part in the London to Brighton Bike Ride. If you would like to support David in helping to fund the life-saving research work undertaken by BHF then please do make a donation to this event.


https://www.justgiving.com/fundraising/davidtilleylondonbrighton


www.tcfm.co.uk www.bhf.org.uk


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