PRODUCTS & SERVICES THE VIRTUES OF
VIRTUAL TRAINING With Covid-19 causing companies to rethink product training and professional development, the Academy for Excellence in Flooring has turned its classroom-based sessions into virtual events for one of the UK’s biggest kitchen suppliers.
Over 190 employees of Howdens Joinery, from right across the UK, joined in the Academy for Excellence in Flooring’s virtual product and technical training sessions, demonstrating the reach and worth of online training.
Through its Manchester-based facility as well as on-site programmes, the Academy for Excellence in Flooring has been providing highly successful training sessions that have helped service and sales teams to gain knowledge, build confidence and improve customer experience. With the business impacts of Covid-19, the Academy has moved its on-site learning activity to digital platforms, delivering the same high-level of content within the confines of current working practices and accelerating its digital innovation.
Lee Thompson, Technical and Procurement Manager, The Academy for Excellence in Flooring, said: “The pandemic has forced everyone to adopt new working practices and discover ways of collaborating and it’s been no different here at the Academy. We’ve worked to translate our teams-based training programmes, which traditionally took place at our training facility or head offices, into effective digital sessions that can be rolled out nationwide to remote teams.”
The programme for Howdens involved a series of sessions across LVT and water-resistant laminate floors, delivering a
mix of product and technical knowledge. Taking place in group sessions over two days, it allowed depots to involve different employees in line with availability, boosting the effectiveness of centralised training.
Amy Major, Howdens, said: “We had nearly 200 people attend which is amazing. I think the training is really going to help our teams Howdens depots with their product knowledge and in turn, increase sales. The confidence this extra product knowledge gives them really is valuable.”
Alongside its Foundation and Master Installer programmes for professional installers, the Academy for Excellence in Flooring develops flooring-related training for distributors, retailers and merchants. Courses are built around key objectives, providing an effective training solution that can be delivered nationwide, cost-effectively and within the constraints of business operation or restrictions.
www.quick-step-academy.co.uk
status of floorwise’s brand-new F556 all-purpose flooring adhesive. But as is always the case with floorwise, there’s more to this adhesive’s story than holding down floors.
F556 has been developed for wet installation and fast-tack allowing the installation of floorcoverings in as a little as 10 minutes, helping to reduce time on-site while still allowing sufficient open time. And as low VOC and solvent-free formula, it’s also more pleasant to use as well.
With a high bond strength and hard set once cured, it’s F556 ability to tackle a huge range of installations that makes it a great everyday-solution for installers that are always on the go. This versatility doesn’t come at the cost of reliability or value as Richard Bailey, Managing Director, explains: “We’ve formulated F556 not only to be versatile, but also to deliver a reliable and consistent high strength bond from every tub.
A GREAT ALL-ROUNDER FROM
FLOORWISE Floorwise has launched F556, a great all-round adhesive for sticking down most floorcoverings.
Made to stick down carpet, LVT, PVC, sheet vinyl, cushioned vinyl and rubber floors, there’s no doubting the all-round
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“Sticking down a huge range of floors, F556 upholds our mantras of quality and value, bringing excellent coverage rates.”
Suitable for use with underfloor heating, F556 all-purpose flooring adhesive is available from local floorwise distributors across the UK and Ireland.
www.floorwise.co.uk
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