10 QUESTIONS WITH… Q8


Each issue, we put our TCF 10 Questions to an industry professional. This month, we chatted to Eddie Beardsley, Key Account Manager - BSC at Kärcher (UK) Ltd.


writer who focuses on driving effective team management. If you haven't heard of it, check it out.


Q5


What’s the best advice you could give to


someone new coming into


the industry? From a cleaning sector point of view it would be to maintain good relationships with everyone in the industry, customers move around all the time.


Q6


Q1 Q2


What was your first job? I started out as a marketing


executive within the Professional Marketing Team at Kärcher UK.


How did you get into the industry?


I've been part of Kärcher from the age of 22 and have been lucky enough to grow with the company. I had a very good relationship with my sales director who was supporting the development of my career; an opportunity was identified for me to move from Marketing to Business Development within our BSC (Building Service Contractors) which I moved into in 2017.


Q3 Q4


What has been your proudest moment?


My proudest moment was securing a UK Agreement with a multi-national account after extensive trials of our equipment, negotiations and relationship building and then seeing that develop to the present day.


If you could hire any one person to be part of your


team, who would it be and why? Recently, I've been studying the work of Patrick Lencioni, he's an American


40 | 10 QUESTIONS Q7


What do you think are the positive and negative


aspects of the flooring trade? From a cleaning perspective, I feel that there isn't an established relationship between the flooring trade and cleaning equipment manufacturers. As a result, in some scenarios, perhaps the thought process of how to clean and maintain particular floorcoverings isn't taken into consideration and therefore presents challenges for cleaning teams, flooring teams and customers.


Q10


Paul Hambidge, MD of Factory Direct Flooring


asked: What is your view on


online flooring retailer’s in the UK? Challenging for me to answer as I sit outside the traditional flooring industry technically. I do, however, recognise that customers require information as quickly and efficiently as possible in this day and age. Whether you sell online or through a physical store, your website and content needs to be clear and effective.


It's also crucial to deliver educational pieces to customers, these pieces may not impact sales directly but they do provide people with a positive customer centric perception of you as a business.


Check out next month’s issue to see what Eddie asked our next industry professional…


www.kaercher.com/uk/


If you could be any character from film or


TV who would you be? Thomas Shelby from Peaky Blinders.


What do you think the future holds for


flooring design? Again, from a cleaning perspective there will need to be clear relationship to cleaning, especially with the current situation we find ourselves in. Cleaning will take much higher priority within both domestic and professional environments. Having easy-to-clean surfaces will be the main focus over the next five years. The focus will be on cleaning for health rather than aesthetics.


Q9


What’s your Plan-B career?


Professional golfer. I’ve still got some way to go though.


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