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upsetting for the child. So, it’s important to iron out such problems and cater for everyone – whatever their age and height and regardless of their health conditions, abilities, neurodiversities or hygiene concerns. Sinks and dispensers for soap and paper should be easy to use and cater for people of all heights and ages.


Hygiene systems need to be designed with a clear understanding of the end-user’s needs, and any communication they display should be easily readable and inclusive. Foam soaps are an inclusive option because they lather more easily than liquid alternatives, but if the button on the dispenser requires a high push-force in order to access the soap inside, it could prove difficult to use for someone with weak hands.


Tork dispensers for foam and liquid soaps have been certified by the Swedish Rheumatism Association as being easy to use for everyone including children, the elderly and people with limited hand function.


Hand towels should also be easy to use and systems should be intuitive and user-friendly. Tork PeakServe towels are withdrawn singly and require a low pull force for ease of access.


Many public toilets are equipped with jumbo toilet rolls because these offer a long-lasting supply, but it can sometimes be difficult for the user to locate the end of the roll, and this will cause problems for the less dexterous and for people helping young children to use the toilet. The Tork SmartOne can be a good alternative, because the paper is self-presenting and is withdrawn from a nozzle at the front. It can also be taken out with one hand, which is helpful for anyone holding or supporting a child.


Refilling some dispensers requires a degree of dexterity, so all washroom systems should be easy to service for the cleaner – whatever their age or abilities. All dispensers


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should be quick to open, either with a universal key or via a push-button, and replenishing them should be easy and intuitive. For example, Tork soaps are refilled simply by clicking a new cartridge into place and both the Tork SmartOne Twin Mini Toilet Roll System and the Tork PeakServe dispenser allow the cleaner to top up the paper at any time.


In order to keep dispensers constantly replenished, the cleaner will often be expected to manually transport boxes of soap and paper to the facility. Carrying large, unwieldy boxes of toilet tissue and hand towels can be difficult for older operatives or with those with muscular-skeletal issues.


All washroom products should therefore be housed in easy-to-transport packaging to ease the cleaner’s burden. For example, Tork Easy Handling packs are ergonomically designed for easier carrying, opening and packaging disposal, to make daily work life easier.


Essity is committed to advancing inclusive hygiene in public washrooms and is constantly looking at ways of making facilities more comfortable whatever the health conditions, abilities, neurodiversities, hygiene concerns or stage of life of the users and cleaning staff.


As a company, we are holding regular events with partners in a bid to raise awareness of the need to improve accessibility for toilet use and handwashing in public and workplace washrooms.


Improved accessibility drives up washroom use and enhances the wellbeing of people when out and about, using public transport and going to work. It therefore makes perfect sense to remove any barriers to inclusive hygiene and make washrooms accessible to all of us.


www.tork.co.uk/inclusivehygiene TOMORROW'S CLEANING | 41


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